Operations Specialist Sales
Resume:
Corena Anderson
Sales Operations Specialist - SOS
Denver, CO 80222
******.********@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Operations Specialist
SOS-Aurora, CO
June 2017 to May 2022
1-50 Submissions
UHC
• Quoted 2-50 & 51-100 small business groups
• Scrubbed new groups that would come through our system submitted by brokers/AE's
• Put together quotes in our system
• Sent out Quotes to AE's or Broker
• Scrubbed Install groups
• Processed temp ID cards for groups
• Updated Quote log on a daily
• Review core docs, send to case install to review
• Responded via email to our install team with any inquiries they had regarding the group
• Send out Welcome Letters
Project Coordinator-Hedis
UHC-Centennial, CO
February 2016 to May 2016
• Worked on 25 + Docs in one chart
• Split Doc's when multiple charts came in
• Looked up Member ID in HTA and Provider information
• Re-indexed 100 to 1000 charts that would be sent to the exception queue Sales Operations Specialist
SOS-Centennial, CO
July 2015 to February 2016
UHC
• Quoted 51+ and 2-50 Groups
• Srubbed new groups
• Set up in Atlas or Rosetta
• Sent out Quotes to AE's or Broker
• Scrubbed Install groups
• Process temp ID cards for groups
• Emailed broker and AE's for missing information
Head Sales Representative
CU Direct Connect-Centennial, CO
July 2014 to July 2015
• Upload 250+ Images that come through their outlook
• Forward incoming submission to the appropriate department
• Manage incoming Images coming through outlook
• Manually uploaded any imaging that come through and sent it to the appropriate department Administrative Assistant
Landtech Contractors-Aurora, CO
May 2013 to January 2014
• Front Desk Receptionist answering multiple phone lines
• Fax and mail Documents, Open and Distribute Incoming Mail
• Assist to accounting/HR, Assist with Monthly and Weekly Invoicing
• Event Coordinator, Duties
• Help with payroll
Education
High school in General
Hinkley High School - Aurora, CO
August 1992 to May 1995
High school
Skills
• Account maintenance (4 years)
• Outbound calling (1 year)
• Faxing (6 years)
• Printing (6 years)
• Scanning (6 years)
• Operation (4 years)
• Logistics (2 years)
• Project Coordination (2 years)
• Multi-line Phone Systems (2 years)
• I have 10+ yes in customer service, I worked for UnitedHealth Care for 7yrs. I also have a grandson who is 4yrs and has the cochlear implants I do know a few things about cochlear and and would love to be apart of your team .
• Customer service (7 years)
• Front desk (4 years)
• Windows (7 years)
• Typing (6 years)
• Microsoft Access (7 years)
• Phone etiquette (7 years)
• Administrative experience (2 years)
• Communication skills (7 years)
• Organizational skills (7 years)
• Microsoft Excel (7 years)
• Microsoft Outlook (7 years)
• Medical administrative support
• Insurance verification
• Computer skills
• Office experience
• Google Suite
• NetSuite
• Cash handling
• Account management
Certifications and Licenses
Driver's License
March 2023 to March 2028
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