Deli Manager Customer Service

Kroger Company - Deli Manager

West Chester Ohio APRIL 2001- PRESENT DAY

•Began as a deli clerk for four years.

Assistant Management position.

Then offered the opportunity to step into

Furthering my career with Kroger, after another four

year period, was promoted to Deli Manager.

Tasks included taking direction from Deli

Manager, such as production of party trays, chicken orders, and customer service.

Stocking and unloading a product truck were also required.

Managing other employees

when manager was not present in department or building was a must •

Running department

for long periods of time without assistance would occur at times. completed which demands excellent time management was a must also.

Learning which area

or areas of strength of each associate is definitely necessary.

Also knowing how each

responds to certain types of direction is of great importance.

Teaching team work and

being able to motivate others to use each other's different skills to complete a task in a timely manner.

Also achieving a comfortable work environment for each person must

be achieved to reach each associates' top potential.

Scheduling and ordering for

department were required, and also organization skills of both products and paperwork were developed.

As a deli manager

, these skills were built upon even more adding inventory,

budgeting, and controlling loss and spending.

working directly with head management

including merchandising, store and district management.

Keeping a clear inventory of

multiple departments including Bakery, Murray's Cheese, and Starbucks. department leads in scheduling, problem solving, and inventory and loss control are under my supervision.

Control of a safe, comfortable work environment in numerous departments falls under management title.

Directing and intervening on many different types of situations also

falls under said title.

Helping each associate reach true work potential, positive work environment, and coaching each associate on how to achieve company goals. Training new associates that join team and retaining new employees also is a must.

• Budget and inventory reports and organization of reports. Ordering and controlling inventory and loss. Works with others as a team to achieve company goals is required.

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