Customer Service Spokane Valley
Resume:
Marlene Getz
Spokane Valley, WA *****
**********@***.***
It is my hope to find a job and provide a living for my husband and myself Work Experience
Showroom Coordinator
Ferguson Showroom #3031 - Spokane Valley, WA
July 2021 to Present
Coordinate customer appt. Order processing, admin duties. I am the hostess of the showroom and responsible for the flow of the customers and their order. I research back orders and availability of items. Sell plumbing and lighting to walk in customers. Provide customer service and keep them happy. I do all the scheduling, returns and tracking. Very familiar with Salesforce. I also do a lot of work on the warrantys
Small Business Owner
G&S DISTRIBUTING/ GREAT MICROS WHOLESALE - Spokane Valley, WA April 1994 to October 2022
I do all the paperwork, payroll, sales sheets, organize freight loads and sell and deliver a route. HR and employee evaluation. I also paid and applied for all permits pertaining to the sale of alcohol. My husband and myself owned the company.
Customer Service Representative
GSI outdoors - Spokane, WA
September 2020 to April 2021
Providing the best customer service I can answer phone, take orders. Zen desk, credits. Paperwork as assigned
Shipping and Receiving Clerk
Six Robblees - Spokane, WA
August 2018 to March 2021
Shipper receiver will call area, cash sheets,customer service, stocking, pulling orders Office Manager
PROFESSIONAL BUILDING MAINTENANCE
2001 to 2003
Did all the bids, supervised employees and payroll for 24. Executive Assistant to Vice President
Tomlinson Black Real Estate Commercial Management
1997 to 2001
• Property management. Responsible for lease prep, owner's correspondence and maintenance along with Vice Presidents correspondence
Education
B.A. in Recreation Administration
WHITWORTH COLLEGE - Spokane, WA
1980
Skills
• Multi-tasking
• Administrative Assistant (10+ years)
• Quickbooks (6 years)
• Excel (10+ years)
• Payroll (10+ years)
• Scheduling (10+ years)
• Receptionist (10+ years)
• Accounts Payable (10+ years)
• Word (10+ years)
• Billing (10+ years)
• Microsoft Excel (10+ years)
• Microsoft Office (10+ years)
• MS Office (10+ years)
• Filing (9 years)
• Outlook
• Data Entry (10+ years)
• accounting
• Sales (10+ years)
• Marketing
• Accounts Receivable
• Event Planning
• Freight Experience
• Human Resources
• Logistics
• Office Management
• Personal Assistant Experience
• Shipping & Receiving
• Bookkeeping
• Budgeting
• Financial Report Writing
• Merchandising
• Microsoft Powerpoint
• Order Picking
• Warehouse Experience
• Account Reconciliation
• Management
• Pricing
• Purchasing
• Supervising Experience
• Bank Reconciliation
• Forecasting
• Inventory Control
• Journal Entries
• General Ledger Reconciliation
• Customer Service
• Microsoft Office
• QuickBooks
• Profit & Loss
• Word Processing
• Time Management
• Data Entry
• Basic Math
• Office Experience
• 10 Key Calculator
• Sales
• Inside Sales
• Accounts Payable
• Zendesk
• Financial Statement Preparation
• Microsoft Excel
• Retail sales
• Property management
• Analysis skills
• Windows
• Negotiation
• Microsoft Access
• Accounting software
• Employee relations
• Salesforce
• Microsoft Word
• Microsoft Outlook
• Project coordination
• Typing
• Management
• Typing
• Customer service
Assessments
Office manager — Proficient
June 2020
Scheduling and budgeting
Full results: Proficient
Business math — Proficient
September 2020
Using basic math to solve problems in a business context. Full results: Proficient
Administrative support professional fit — Proficient July 2020
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Customer service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
HR: Compensation & benefits — Proficient
March 2020
Knowledge of compensation and benefits programs
Full results: Proficient
Work motivation — Proficient
June 2020
Level of motivation and discipline applied toward work Full results: Proficient
Administrative support professional fit — Proficient June 2020
Measures the traits that are important for successful administrative support professionals. Full results: Proficient
Analyzing data — Proficient
June 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Inside sales — Proficient
August 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Project timeline management — Completed
May 2020
Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed
Spreadsheets with Microsoft Excel — Proficient
October 2020
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate