Bottle girl, host, waiter
Resume:
G
Daja Green
Daja.S.Green@gmail.c
om
Houston, TX 77070
WWW: Bold Profile
SUMMARY
Enhancing patient satisfaction through compassionate care and efficient support. Skilled in multitasking and problem-solving, I excel in front desk operations and patient care, significantly improving healthcare delivery. My strong work ethic and dedication to safety and confidentiality stand out, showcasing my ability to meet and exceed employer expectations. SKILLS
Emergency Response
Front Desk Operations
HIPAA Compliance
Multitasking and Organization
Problem-Solving
Strong Work Ethic
Vital signs monitoring
Basic Life Support
Medical terminology knowledge
Telephone Etiquette
Appointment Scheduling
EXPERIENCE
Patient Care Technician
Cypress, TX
HCA Houston Healthcare North Cypress/ May 2024 to Current Participated in hourly rounding creating a safe environment and meeting health needs for patients.
Monitored vital signs and reported changes to nurses. Assisted nurses and increasing efficiency in the healthcare setting. Enhanced patient satisfaction by providing compassionate and attentive care. Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Licensed CNA
Woodmere, NY
The Five Towns Premiere Nursing And Rehabilitation/ Mar 2023 to Apr 2024 Assisted patients with daily living activities, promoting indecency and dignity. Checked patients vitals such as temperature, blood pressure, blood sugar levels. Promoted sempiternally oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patients satisfaction by providing compassionate and attentive care. Maintained confidentiality of patient information while communicating effectively with team members about critical updates.
Answered call lights and supported comfort and safety by adjusting bed rails and equipment.
Promptly repositioned bedridden patients and implemented proper wound care techniques.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Front Desk Receptionist/ Doctor Assistant
Far Rockaway, NY
Peninsula Podiatry / Aug 2021 to Dec 2022
Maintained organized, clean, front office area to create a professional and welcoming environment for patients and employees.
Answered patients phone calls and resolved problems and complaints. Validated each patient's insurance.
Greeted patients at the front desk upon arrival, while managing the check-in process. Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Evaluated patient histories, complaints, and current symptoms. Prepare examination rooms with necessary instruments and supplies. Monitored post-operative recovery and educated patients on at-home recovery. Participated as monitoring physician in clinical procedures of medications and treatments.
Collected room deposits, fees, and copayments.
Sterilize medical equipment with autoclave machine EDUCATION AND TRAINING
Technical Certificates : Patient Care Tech
NY Institute of Health May 2023
Queens, NY
High School Diploma
Willowridge High School Jun 2021
Houston, TX
CERTIFICATIONS
CPCT/A - Patient Care Technician/Assistant
CNA - Certified Nurse Assistant
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