Portia E. Bryans
Spokane, WA
714-***-**** ******.*.******@*****.***
Ibringover20yearsof corporateadministrativeexperienceinvarioussupportingroles. Proven record of accomplishment in the areas of accounting,customer relations, scheduling, documentation verification,and general office operations.Strong organizational abilities combined with excellent interpersonal and communication skills allow me to work effectively with co-workers and customers.
Specific duties, responsibilities and successes include:
● Data Input
● Process improvement of transaction from start to finish
● Client-customer interaction, and retention
● Assessment of customer risk to business
● Prepare, send and receive documents
● Heavy client and customer communication via phone, email and face to face
● Event planning and reporting for upper management
● Marketing and programming support
● Create remote work systems for improved processes
● Microsoft Word (advanced),MIcrosoft Excel (intermediate),(Encompass
(advanced),Calyx (intermediate),Lending QB (novice),Zoho (intermediate), Canva (intermediate), Chat GPT (intermediate)
EMPLOYMENT HISTORY
Washington Trust Bank Present
File Imaging
Orion Lending, Orange, CA 2020 – 2023
Broker Desk Support
Clear Edge Lending, Aliso Viejo, CA 2019 – 2020
Loan Set Up Associate
Orion Lending, Orange, CA 2019 – 2019
Loan Set Up Associate
The Lender, Costa Mesa, CA 2018 – 2018
Loan Set Up Associate
Nations Direct Mortgage, Santa Ana, CA 2012 – 2018 Correspondent Loan Coordinator
Pacific Union Financial, Santa Ana, CA 2011 – 2012 Loan Set Up Associate
The Lending Company, Phoenix, AZ (remote)2010 – 2011 Production Assistant
Chase Home Finance, Orange, CA 2002 – 2008
Production Assistant - Wholesale Division
EDUCATION
Clayton College of Natural Health, Birmingham, AL 2000 Learning Tree University, Chatsworth, CA 1997
Santa Monica College, Santa Monica, CA 1995
References available upon request