Customer Service Data Entry

BRIYANNA JONES

***** ******* ** ******** ** ***** · 804-***-****

*********@*****.***

EXPERIENCE

JUNE 2017– SEPTEMBER 2018

VOLUNTEER, HUNTER HOLMES MCGUIRE VA MEDICAL CENTER

Cared for patients, checked vitals, helped with doctors, and brought patients to their appointments. Worked under medical technologists to help with tests in a laboratory setting.

OCTOBER 2018– JUNE 2020

CASHIER/ CUSTOMER SERVICE, BURLINGTON

Handled all customer payment and credit transactions, Assisted the Office Manager and General Manager with various clerical duties as needed, attended meetings and trainings, performed basic administrative and other duties as assigned, Maintained the appearance of the showroom & work area. trained oncoming cashiers, at the end of every shift, helped to clean and restocked the areas of the store.

SEMPTEMBER 2020-NOVEMBER 2022

CASHIER/BARISTA, STARBUCKS

Made orders and provided good customer service. Prepared and served coffee and tea beverages and other branded products to customers in an efficient, friendly manner.

DECEMBER 2022- JULY 2024

PHLEBOTOMIST, VCU

Performed blood collections by venipuncture and capillary techniques, collected specimens for drug screens, paternity tests, alcohol tests etc, performed data entry of patient information in an accurate and timely manner, processed billing information and collected payments when required, and prepared all collected specimens for testing and analysis.

EDUCATION

SEPTEMBER 2016-JUNE 2020

HIGH SCHOOL DIPLOMA, John randolph tucker

AUGUST 2020-2022

AS DEGREE, (laboratory science) bright point

SEMPTEMBER 2024

PHLEBOTOMY CERTIFICATION, ALLIED RX

SKILLS

DATA ENTRY

ATTENTION TO DETAIL

FAMILIARITY WITH MEDICAL TERMINOLOGY

PHLEBOTOMY

COMMUNICATION WITH PATIENTS

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