Business Systems Analyst

Eric Nemeth

********@*******.*** 469-***-**** Sanger, TX

SUMMARY

Seasoned Business Systems Analyst with extensive experience in diverse sectors, including IT, business, logistics, manufacturing, and finance. Expert in Agile Scrum projects, enterprise environment deployment, and leading cross-functional teams. Seeking a Technical Business Analyst role to leverage extensive background in system requirements gathering, application administration, and process improvement/implementation.

WORK EXPERIENCE

Nemeth Consulting Sanger, TX

Business Systems Analyst Feb 2005 – August 2024

•Conduct comprehensive business systems analysis across diverse sectors, including travel, manufacturing, automotive, supply chain, retail, healthcare, and government, to deliver tailored business solutions.

•Collaborate effectively with stakeholders, vendors, and cross-functional teams to optimize communication and project outcomes, using both Waterfall and Agile Scrum Safe methodologies, from initiation through sign-off.

•Following an Agile Safe methodology, utilized Rally, Jira, and Confluence to develop and maintain associated project documentation including BRD & FRD, User Stories, UAT Test Cases, and Workflow Diagrams.

•Lead Joint Applications Development (JAD) sessions and risk management programs, while also creating test cases and conducting user training for new processes.

•Guide the deployment, troubleshooting, and maintenance of enterprise environments, while managing and coordinating with a team of 3-5 local and offshore developers.

•Lead analyst handling the facilitation of Gap Analysis sessions in the support of the ‘as is’ and ‘to be’ processes and administration of I/T risk management programs.

ExxonMobil Global Services Company, Inc. Dallas, TX

Technical Business Analyst / Application Administrator / Call Center Manager Jun 1989 - Feb 2005

EDUCATION

York College of PA York, PA

Bachelor of Science in Computer Information Systems/Business/Finance

SKILLS

Requirements Gathering • Systems Analysis • Systems Administration • Vendor Management • Website & Database

Design • eCommerce System Design • Business Process Design • Provisioning Controller • Software Systems Selection • Project Management • Inventory Management • Data Mapping/Data Modeling • SDLC • Waterfall/Agile/Scrum/Safe Methodology • Application Programming Interface (API) • Lean Six Sigma • ITIL/ITSM • Incident/Problem Management • Software as a Service (SaaS) • Use Case/User Story Generation • Object Oriented Analysis and Design • Rational Unified Process Methodology (RUP) • Unified Modeling Language (UML) • eCommerce • Salesforce • PeopleSoft • Data Modeling • Marketo • Service Now • Java/.Net Web Design • AWS Cloud Databases • MS Power BI • MS Office Suite • MS Teams • MS SharePoint • Customer Relationship Management (CRM) • JD Edwards ERP • HP Openview • HP Asset Manager • HP QualityCenter • Rally/Jira • Confluence • Workday • HTML • CSS • SAP • Novell Netware As400 • Remedy ARS • Zoom • ODBC • Oracle HCM • SQL Query Analyzer • SQL/Oracle Relational Databases • Web-Ex • Crystal Reports • SSRS • SSIS • MVS/VM Mainframe Systems • DB2 Databases • Azure DevOps • Shopify • Visual Studios • Tableau • Snowflake

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