Customer Service Data Entry
Resume:
Lisa Simpson
Cottondale, AL 35453
E-mail Address **************@*****.***
Cell Phone 321-***-****
COLLEGE EDUCATION:
**/****-**/**** ******* Community College – AS in Office Systems Technology
PROFESSIONAL EXPERIENCE:
Holman Contracting Group, LLC 6/2023-Present
• Answer multi-line phone
• Meet with clients
• Upload documents into QuickBooks
• Microsoft Office
• Scanned documents
• Data Entry
• Client File Management
Goldstein Accounting & Tax Services, LLC 06/16-4/2023
• Answer phones
• Make appointments
• Light bookkeeping
• Process tax returns
Community Credit Union 01/15-06/16
• Scanned and saved mortgages
• Filed mortgages
Sun Nuclear Corporation 10/14-01/15
• Answer phone calls
• Greet clients
• Schedule meetings
• Sort and file mail
• Create new hire packets
• Work with HR
• Scan Resumes
Essentials Spa 12/13-10/14
• Answer phone calls
• Schedule appointments
WingSpan Portfolio Advisors 03/2013-05/2013
• Receptionist
• Demonstrated strong Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
• Collect and distribute mail
• Performed a variety of clerical duties
• Supported HR department
Rede/Critique, JV 9/2012-12/12
• Demonstrated strong Microsoft Office skills (Excel, Word, PowerPoint, and Outlook); Maintained and ensured accuracy of the Orion Production Operations calendar and daily activities of Management and all personnel.
• Ensured that all required office supplies and any special requirements are addressed to keep the office running smoothly.
• Provided customer service, information and coordination for scheduling of meetings, travel requirements, and NASA personnel training.
• Displayed quality customer service thru written and verbal correspondence via email, telephone, and face to face discussions.
• Ensured that the office maintains a clean, safe, and a presentable atmosphere.
• Provided support to the Director level administrative assistant by filling in during their absence and as needed.
• Set up and maintain alphabetical and numerical and/or subject files.
• Made travel arrangements for NASA Ground Systems Development and Operations and Orion Production Operations.
• Interviewed callers and made proper referrals as needed.
• Scheduler (Point of Contact) of 10 plus NASA owned conference rooms.
• Provided guidance and direction, as needed, to lower-level secretaries and other clerical employees.
• Worked closely with the Lockheed Martin Space Systems Orion Program Office.
C&C International Computers and Consultants, Inc/ASRC Aerospace 11/16/2009-9/2012
• Demonstrated strong Microsoft Office skills (Excel, Word, PowerPoint, and Outlook); Maintained and ensured accuracy of the Orion Production Operations calendar and daily activities of Management and all personnel.
• Ensured that all required office supplies and any special requirements are addressed to keep the office running smoothly.
• Provided customer service, information and coordination for scheduling of meetings, travel requirements, and NASA personnel training.
• Displayed quality customer service thru written and verbal correspondence via email, telephone, and face to face discussions.
• Ensured that the office maintains a clean, safe, and a presentable atmosphere.
• Provided support to the Director level administrative assistant by filling in during their absence and as needed.
• Set up and maintain alphabetical and numerical and/or subject files.
• Made travel arrangements for NASA Ground Systems Development and Operations and Orion Production Operations.
• Interviewed callers and made proper referrals as needed.
• Scheduler (Point of Contact) of 10 plus NASA owned conference rooms.
• Provided guidance and direction, as needed, to lower-level secretaries and other clerical employees.
• Worked closely with the Lockheed Martin Space Systems Orion Program Office.
References and additional information available upon request.
Contact this candidate