Melissa Ann Gentalen
*** ****** **** ****, *******, NH 03031
650-***-**** *******.********@*****.***
EDUCATION
Unitek College, Fremont, CA Sept. 2014 – June 2015
Medical Assisting Program
CERTIFICATES
CPR Certified
California Certified Medical Assistant – valid till 2022
NCCT – National Certified Medical Assistant
Training Certificate “Blood borne Pathogens in Healthcare Facilities”
CERT “Community Emergency Response Training” Certificate
APPLIED SKILLS
Clerical
Clinical
Accounts Receivable
Vitals
Type 63 WPM
HIPAA Regulations
Filing
Blood draw
Payroll
Lab orientation and Safety
Switchboard Operator
Optimal Health Spectrums June 2015 – July 2019
Patient Coordinator
Schedule appointments and maintain appointment calendar for the providers, laboratory and IV services, correct billing errors, liaison between the main practice and the laboratory, perform various back office duties, dispense prescriptions and supplements. Keep supplement supply up to date.
ERC Concepts Co. Sunnyvale, CA April 2006 – May 2009
Process daily packing slips, purchase orders and invoices for daily shipments. Manage customer accounts to ensure accuracy and timeliness of customer payments. Reconcile customer in-transit reports with current shipments. Answer incoming phone lines. Manage front office and assist owners with sundry projects.
Huntington Mechanical Laboratories, Inc., Mountain View, CA August 2005 – April 2006
(Rehire)
Responsible for all invoicing and collections for manufacturing firm generating $6M in annual sales. Prepare all domestic and international shipping documentation. Assist customer service department with quotes and sales orders. Assist controller with ad hoc projects.