Business Development Customer Service
Resume:
JOHN CUNNINGHAM
St. Petersburg, FL 727-***-**** *****@*****.***
CAREER SUMMARY
General Manager / Business Development
Management professional with 20+ years of broad experience leading teams and managing P&L, sales, customer service, accounts receivable and payable administration, warehouse operations and equipment service operations. Driven contributor who consistently meets or exceeds expectations, with record of best-in-company and award-winning results.
PROFESSIONAL EXPERIENCE
Get Covered USA St Petersburg FL licensed Healthcare insurance enrollment specialist April 2021 - present
American Insurance Organization Licensed Healthcare insurance agent June 2019- March 2021
American Income Life benefits advisor Assisting clients with enrollment into individual healthcare insurance policies. April 2019 - May 2019
S & D COFFEE AND TEA, Tampa Region Manager Jan 2015 to April 2019
Managed entire operation including new business development
Initiated Customer growth
Reconciled Equipment inventory monthly
Solved Product inventory variances monthly – 2 warehouses
Controlled Accounts receivable – consistently #1 in the company for A/R
Efficiently deployed company assets, including 8 people
Top performing region in the country for 2017
PITNEY BOWES, Tampa Territory Account Manager 2012-2014
Developed new b2b relationships
Renewed lease contracts
Provided consultative solutions and front line customer service
Achieved 100% of plan for contract renewal and customer retention, 2014.
FILTERFRESH COFFEE SERVICE Tampa General Manager 2007-2012
Similar job description to S & D Coffee, plus;
Regulatory compliance
Hiring and training
Budget development
Improved gross profit by 40% in 4 years. ($700k-980k)
EDUCATION / TRAINING
Attended The Ohio State University majoring in Philosophy
NAMA Certified Coffee Specialist
TECHNICAL SKILLS
Working knowledge of of Microsoft Office, and SalesForce.com
COMMUNITY
Volunteer, St Petersburg Shuffleboard Club
Contact this candidate