A Team Lead Manager
Resume:
Travonty Richardson
Memphis, TN *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Lead Manager
FedEx Express-Memphis, TN
January 2022 to June 2024
• Currently leading a team of 15 to 25 employees operating outbound.
• Certifications: tug, commander loader, Airplanes, 757,767, Airbus, MD 11, and 777
• Communicating with employees, manager and upper management effectively.
• Familiar with meeting deadlines on loading planes.
• Consistently promoting safety on a daily basis.
• Professionally, having meetings with employees,twice a week.
• Have trained new hires on operations successfully. Operations Supervisor ( Picking/QC and Shipping/Rec) Future Electronics-Memphis, TN
January 2009 to December 2021
• Managed a team of 60 to 80 operators. (2 Coordinators, 5 Lead Managers)
• Familiar with responding to and investigating Customer Complaints.
• Communicated thoroughly with Upper Management and down line management team.
• Knowledge of giving counselings and disciplinary actions to employees.
• Consistently held Quality Meetings to drive the goals and to address any unethical work habits.
• Familiar with training, developing, and mentoring new candidates for the next level of management.
• Consistently reinforced the 5S program.
General Manager
Papa John's-Memphis, TN
January 2001 to December 2015
• Managed a store of 24 employees.
• Familiar with opening and closing.
• Consistently counted (til/credit card) a accurate transaction on all shifts and to the bank.
• Knowledge of scheduling employees.
• Ordering inventory.
• Giving directive of the store functions on a day -to -day basis.
• Manage employees when doing advertisement. Door hanging. Shipping/ Lead Manager
Reebok International-Memphis, TN
January 2005 to December 2008
• Managed and motivated 10 employees in the Shipping Department.
• Responsible for loading outbound product while ensuring 100% accuracy of all shipments.
• Verify customers shipping address and properly load trailer.
• Operate power equipment in a safe manner as needed.
• Certified forklift operator (pallet jack, order picker, sit down lift)
• Worked at a fast pace and maintain performance standards for the facility.
• Lift up to 75 lbs. repetitively using proper lifting techniques.
• Consistently using AS400, MS Word, and Excel for daily operating functions.
• Act as backup traffic coordinator, routing and submitting orders for Reebok. Education
June 2015 to November 2015
Bachelor's degree in Operations Management
Remington College-Memphis Campus - Memphis, TN
July 2005 to January 2009
Skills
• Excel (5 years)
• MICROSOFT WINDOWS (10+ years)
• Outlook (5 years)
• PeopleSoft (5 years)
• PowerPoint (5 years)
• Shipping (10+ years)
• Shipping Receiving (10+ years)
• Forklift (10+ years)
• Warehouse Associate (10+ years)
• Human Resources (5 years)
• Recruiting (5 years)
• Legal Research
• Interviewing (10+ years)
• Legal Drafting
• SAP
• Management (10+ years)
• Microsoft Office (10+ years)
• Event Planning (5 years)
• Payroll
• 5S (5 years)
• Process Improvement (5 years)
• Mentoring (10+ years)
• Team Management (5 years)
• Customer service
• Warehouse management system
• Inventory management
• Windows 98
• 2000
• XP
• VISTA
• PowerPoint
• Excel
• Outlook
• PeopleSoft
• BSIM
• WSM (Warehouse System Management)
• Restaurant experience
• Shift management
• Communication skills
• Leadership
• Operations management
• Microsoft Excel
• Microsoft Office
• Computer skills
Certifications and Licenses
Forklift Certification
Driver's License
Non-CDL Class C
Pest Control License
Contact this candidate