Kaci Mcclain
Bristol, FL *****
*********@*****.***
Work Experience
Certified Nursing Assistant (CNA)
Harlow Care Solutions Agency-Panama City, FL
March 2024 to Present
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
• Performed basic first aid procedures in emergency situations until further medical help arrived
• Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer CNA - Certified Nursing Assistant
Lilac Health Group river chase-Quincy, FL
March 2024 to July 2024
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
• Performed basic first aid procedures in emergency situations until further medical help arrived
• Administered medications orally or topically according to physician orders while adhering strictly to dosage guidelines
• Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer
• Aided in physical therapy exercises prescribed by therapists to improve patient mobility
• Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
• Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
• Escorted patients safely throughout the facility during transfers or appointments outside their rooms Certified Medical Assistant
Torreya health care-Hosford, FL
July 2022 to February 2024
Schedule appointment
Answer phones
Verifying insurance
Getting prior authorization
Sending referrals
Billing and coding
Clerical task
Certified Medical Assistant (CMA)
Panhandle rural health and primary care-Blountstown, FL January 2021 to May 2022
• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Managed patient medical records by accurately documenting information in electronic health record systems
CNA - Certified Nursing Assistant
Interim Home Health Care-Marianna, FL
March 2018 to September 2019
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Maintained a clean and organized work environment by regularly restocking supplies and equipment CNA - Certified Nursing Assistant
Provision living assisted living-Panama City Beach, FL April 2016 to December 2018
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility Education
College in Medical Billing & Coding
Florida Technical College - DeLand, FL
December 2023 to June 2024
College in Medical Assisting
Herzing University - Orlando, FL
August 2020 to April 2022
High school diploma
Altha Public School - Altha, FL
August 2006 to June 2010
Skills
• Experience Administering Injections
• Patient Care
• Insurance Verification
• Venipuncture
• Medical Records
• ICD-10
• QuickBooks
• Anatomy Knowledge
• EMR Systems
• Hospital Experience
• Medical Coding
• Phlebotomy
• Triage
• Medical Terminology
• Medical Scheduling
• CPT Coding
• ICD Coding
• Order Entry
• Phone Etiquette
• Laboratory Experience
• Computer Skills
• Accounting
• Caregiving
• Vital Signs
• Medical Billing
• Medical Office Experience
• Nursing
• Customer service
• Communication skills
• CPT coding
• Microsoft Excel
• HCPCS
• Medical collection
• Meditech
• Documentation review
• Driving
• Home & community care
• Clinic
• Clerical experience
• Typing
• Windows
• ICD-9
• Information security
• Sales
• Customer relationship management
• Analysis skills
• Conflict management
• Time management
• Relationship management
• Cash handling
• Financial services
• Records management
• Data entry
• HIPAA
• Organizational skills
• Cash register
• Acute care
• Care plans
• Ob/Gyn
• Microsoft Word
• Primary care
• Management
• Weight loss
• Negotiation
• English
• Organizational skills
• Telehealth
• Project coordination
Certifications and Licenses
CCMA Certification
April 2022 to April 2024
CNA
June 2014 to Present
BLS Certification
April 2022 to April 2024
Certified Medical Assistant
CPR Certification
Driver's License
June 2017 to June 2030
Certified Phlebotomy Technician
AED Certification
State Tested Nursing Assistant
National insurance and coding specialist
June 2024 to June 2026
Insurance and coding specialist
Certified Coding Specialist
Medical Coding Certification
Medical Billing Certification