Entry Level Administrative Support
Resume:
Chiquita L. Bracy
Birmingham, AL 35218
*************@*****.***
Objective
To obtain an entry level position with the potential of advancement that will utilize my personal and academic skills.
Education
West End High School
1840 Pearson Avenue S.W.
Birmingham, AL 35211
Diploma received 6/1989
Virginia College
65 Bagby Drive
Homewood, AL 35209
Associate in Administrative Office Management received 06/15/2006
Strayer University
3570 Grandview Parkway
Birmingham, AL 35243
B.S. in Business Administrative with a Concentration in Management received 6/20/2009
Masters of Science in Human Resource received 05/12/2012
Honors
President List- 2007-2012
Dean List- 2004-2006
IOTA ETA/Honors Society
Inducted in the American Who’s Who Edition 2005-2006
Support Employee of the Quarter Disability Determination Service 2001
Support Person of the Year Disability Determination Service 2005
Work Experience
Department of Rehabilitation Services, Birmingham, AL – 09/2012 to Present
Administrative Support Assistant III
Maintains the unit travel records, coordinate and prepare Performance Appraisal for staff, accurately enters case management data as needed, maintain Daily Attendance records and acts as custodian of Annual and Sick Leave records, provides quality customer service for consumers, vendors, medical providers, employers. Answer multi-line phone. Pick up mail from local Post Office. Distribute incoming and outgoing mail. Assist Supervisor with interviews. Supervise 5 employees on a daily basis.
Disability Determination Service, Birmingham, AL -12/2000 to 09/2012
Administrative Support Assistant II
Collect, distributes, folds, process and assembles all incoming and outgoing mail. Assists Disability Specialists with work tasks which consist of filing and photocopying. Communicates with personnel in the agency, Field Offices, clinics, schools, CE panelist and claimants to provide or receive information on disability claims and day to day work issues as assigned. Answer multi-line phone. Enter data when claimants call requiring information concerning their claim. File for 8 examiners. Staple, fold, and stuff envelopes to mail to claimants. Assist other clericals when they are out. Assist Supervisor with interviews, and training of new employees. Key numerical and alpha data (SSN, Name, DOB) into the computer for 15 examiners on a daily basis. Repetitive task and my statistics are based on daily production. I enter alpha and numerical data for 4 or 5 hours out of an 8 hour work day. Enter numerical data on SAWS report once a month.
Alabama Public Television, Birmingham, AL -03/1999 to 11/1999
Receptionist
Answer a multi-line phone, take messages for employees, and fax information to different companies. Distribute incoming and outgoing mail. Run errands for the company, and assist in any area I was needed.
Applicable Skills
Proficient in Microsoft word, Power Point, Excel, Advance Internet Research, Scheduling, and Conducting Interviews and Training.
References available upon request.
Contact this candidate