Customer Service Product Quality

Karelis Nieves

352-***-**** ***************@*****.*** Dade City, FL 33525

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SUMMARY

Organized, Strong focus on quality and performance. Commended for honesty, hard work and positive attitude.

SKILLS

Bilingual

Customer Service

Product Packaging

Assembly and production

Greenhouse experience

EXPERIENCE

Assembler, Rita Staffing, June 2024-July 2024

Plant City, FL

Follow established assembly methods and procedures to ensure product quality standards are met.

Operated machines to seal product

Packer, Expert Staffing, April 2018-June 2018

Leominster, MA

Inspected packages for accuracy and completeness before shipping. Packed products in accordance with specified instructions. Labeled boxes, crates, and other containers accurately. Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery. Growing Tech Ll - Training Lead, Heartland Agro, August 2022-January 2024 Lake Panasoffkee, FL

plant check

fertilize

water

take cutting from Gardens, Nursery's, Greenhouses

transplant

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Production Worker, MI Windows and Doors, March 2022-July 2022 Gratz, PA

set up maintenance Area

transfer sheet order to Compuer

verify if window sizes are correct

drill locks on to window pcs

instert material to machine

Inspected product quality prior to packaging and shipment. Assembler, Hamilton Connection Staffing, July 2021-December 2021 West Springfield, MA

Follow established assembly methods and procedures to ensure product quality standards are met.

Inspect finished products for defects and conformance to customer requirements. Maintain a clean work area by sweeping up debris from assembly operations. Record production data such as number of units produced, rejected items. Sales Associate, Dollar General, March 2021-July 2021 Holyoke, MA

Greeted customers and provided exceptional customer service. Processed transactions using a point-of-sale system. Provided accurate information about products, prices and services. Restocked shelves as needed to ensure sufficient inventory levels. Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Maintained cleanliness of store environment including floors, windows, displays. Worked with fellow sales team members to achieve group targets. EDUCATION AND TRAINING

Certification

Professional Pastry & Baking, Star Career Academy - Newark, Newark NJ June 2016 GED

Antilles Educational College, Bayamon, PR June 2015

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