Service Representative Customer
Resume:
Jillian Howard
Jamaica, NY *****
******.******@*****.***
To obtain a position within an organization where I may utilize my skills and abilities Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Transportation/ emergency room assistance
Mount sinai hospital - New York, NY
May 2022 to December 2023
Carefully lifting patients from their beds and placing them into wheelchairs or moveable beds as needed, I also Moved patients to different areas of the hospital, such as operating rooms, treatment areas, and special service departments.I maintained cleaned wheelchairs and bed after each patient use. As a transporter I took specimens to lab/RT, and blood units to designated areas, we collected late meal trays as well.
Customer Service Representative
NYC 311 - Brooklyn, NY
February 2022 to April 2022
• I transferred caller to proper agency.
• I took complaints.
• I called in interpreter for callers upon requested.
• I brought 911 in if there was an emergency.
Customer Service Representative
Global Contact Services - Queens, NY
January 2018 to June 2021
• I booked rides for clients that suffered a visual or physical disability.
• All bookings were with Access-A-Ride.
Event Specialist
Advantage Solutions - Queens, NY
August 2017 to September 2017
• I maintained a clean demo station with the cleaning method that required me to consistently disinfect my work station after and before meal preparation.
• I prepared ready to eat, and I cooked food, for members to sample.
• I promoted product sales and sample . I merchandised and promoted the product by displaying products in front of every event station.
Sales Specialist
Channel Partners - Valley Stream, NY
May 2009 to December 2015
• Informed customers on the usage and features of products
• Educated sales associates on newly released products
• Ensured shelves and display tables were properly stocked and organized
• Maintained a well organized work area
• Informed customers of promotional events and items Merchandiser
Cross Mark Inc - Valley Stream, NY
June 2006 to September 2007
• Remolded and reconstructed several grocery store shelves
• Organized new items display tables to increase sales
• Removed damaged products
Team Leader/Supervisor
Convergence - Queens, NY
May 2001 to December 2006
I was responsible for executing effective merchandising sales . I also kept note of all reps that were present while signing the report book managed breaks...cleaned shelves, and cross merchandise when reps were present.
Merchandiser
Lawrence Merchandising Services - Valley Stream, NY January 2005 to January 2006
• Ordered and stocked jewelry and greeting cards
• Ensured display tables were organized
Summer Camp Counselor
Camp Davis - Allentown, PA
June 2003 to July 2005
• Camp counselors, also known as summer camp counselors, were responsible for the safety and well- being of campers at summer camps. Their responsibilities include:
• Planning activities
Camp counselor plan and lead activities based on themes, such as arts and crafts, sports, games, and camping. We also taught outdoor skills, survival, ecology, and safety procedures.
• Ensuring safety
As a camp counselor I supervised campers at all times and enforce camp rules and regulations. Counselors also performed first aid and contact emergency medical personnel when needed.
• Providing support
Camp counselors provide emotional support and encouragement to campers, and may also help with personal care, feeding, and toileting. We were aware of any campers special needs, medical conditions, dietary concerns, or behavioral problems.
• Maintaining the camp
Camp counselors helped keep the camp facilities clean and tidy, and we also assist with program records, such as incident reports and attendance.
• Working as a team
Camp counselors were able to work well with others and have strong organizational and problem-solving skills.
Education
Bachelor's degree in Business Administration
Post University
January 2022 to Present
Skills
• Microsoft Word, excel and PowerPoint
• iOS
• Hospital Experience
Certifications and Licenses
Food Handler Certification
Contact this candidate