Customer Service Relations

JONATHAN E. WALKER

**** ******** ****, **********, ** 29168 (H) 803-***-**** ************@*****.***

Professional summary

Versatile, quick-learner and driven to improve productivity and customer relations with keen attention to detail. I have experience in a team-based environment and skilled in providing optimal customer service during customer's interaction in a professional demeanor. Motivated, energetic team player with excellent organizational skills and consistently meets customer service satisfaction goals; I have organized and successfully managed multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.

Skills

•Excellent Customer Service

•Quick learner

•Active listening skills

•Strong verbal communication

•Proficent in MS Word, PowerPoint and Excel

•Attention to detail

•Multitasking strength

•Time management

•Professional demeanor

Work history

Laborer January 1996 - October 2024

Walker & Walker Poultry Farm Sumter, South Carolin

•Lubricated, adjusted, and made minor repairs to farm equipment, using oil cas grease guns, and hand tools

•Maintained Poultry Houses by disposal of deceased livestock, maintenance of water lines, feeder, and water filtration systems.

•Drove trucks, tractors and other equipment to distribute feed to animals.

Sales Associate/Cashier August 2003 - June 2007

JC Penny's Clothing Sumter, SC

•Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

•Operated a cash register for cash, check and credit card transactions with 100% accuracy and processed customer returns.

•Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

•Assisted on sales floor as needed to maintain service standards and assisted customers in selecting items based on needs all along used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

•Priced, stocked and replenished merchandise according to store merchandising layouts via creating attractive displays to promote items.

Delivery Driver September 2009 - October 2011

Domino's Sumter, South Carolin

•Reviewing orders beforedelivery to make sure that the right items have been ordered and that the charges are correct.

•Delivering products to customers at the locations they prefer

•Managing cash and card transactions at the time of delivery, when needed

•Checking all the necessary food items required for delivery

•Collecting payments from the customers

•Returning the unpaid food items to the store

•Responding to the customer's queries and complaints

Education

2000-2004

Lakewood High School

Sumter, SC

Higher Education 2002-2004

Full Sail University Winter Park, FL

References

•Mr Bernardo Brooks (UPS-Driver) Ph: 803-***-****

•Mr. Marlon Coaxum (Black River Electric-Electrician) Ph: 803-***-****

•Ms. Jennifer Boston (Dept of Revenue- Auditor) Ph: 803-***-****

Contact this candidate