Administrative Assistant Customer Service

JESAIRA PERDOMO

Tobyhanna, PA • 917-***-**** • ********@***.***

Administrative Assistant

To work in the position of Administrative Assistant in a growing company where exceptional ability to multi-task, solve problems, work effectively in a team, and meet deadlines are required in providing outstanding administrative support to supervisors and managers.

PROFESSIONAL EXPERIENCE

OneSource Staffing Solutions Tannersville PA Sept 2020- Present

Recruiting Staffing Manager

As a staffing specialist, I served as a catalyst between client companies and candidates seeking employment through every stage of the hiring process including marketing, onboarding, interviews, screening, and coaching of candidates as necessary. Duties performed varied from HR to payroll to safety and a vast amount of customer service to both clients and candidates.

AMAZON Gouldsboro, PA August 2011-Sept 2020

Photo Assistant

Defined standard operating procedures for receiving, routing, and shipping product to be image. Submitted transship requests for products missing images.

Independently resolved and researched product flow issues to maintain product quality.

Met daily production and quality goals by working in cross-functional teams and executing imaging tasks.

Tracked metrics and developed action plans to improve workflow.

Trained new employees.

Independently resolves problems and product flow issues.

Children First Childcare Cresco, PA 2009-2011

Teacher

Generated activities and curriculum for the development of motor, verbal, and social skills of children. Maintained a safe and healthy environment.

Observed children and reported to the supervisor in case of medical attention is needed.

Supervise indoor and outdoor activities of children.

Provide guidance on children's behavior and social development.

Wee Won’s Daycare Pocono Pines, PA 2006-2009

Teacher

Created daily lesson plans to meet the emotional, social, physical and cognitive needs of each child. Established a nurturing environment for each child to gain new skills.

High level of patience with immense love and compassion for children.

Encourage children to perform tasks by themselves.

Familiar with the nutritional and hygiene needs of children.

BNP Paribas Bank Manhattan, NY 2000-2003

United Nations, Oil-For Food Program (LMC)

Letters of credit investigation, payments and correspondence.

Issues import and export letters of credit and accepts payments: Notifies exporters and importers of issuance of letters of credit covering shipment of merchandise.

Organize files and archives, customer service

EDUCATION AND TRAININGS

PrimeTech Training, Inc. Scotrun, PA 2011

Microsoft Office Specialist Program

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