Facilities Management Qatar Airways
Resume:
RESUME
Jambaiah Malik
Home Mobile: +974-********
E-Mail: ************@*****.**.** / ********@**********.*** Present Address: Matar Qadeem, old airport, Doha, Qatar Permanent Address: H. No. 12-78/7, Thirumala Nagar, Medhani co., back side lane, Jillalguda, Balapur Mandal, RR District, Hyderabad, Telangana, India.
PIN No.500058. +919*********
About Me:
I am an accomplished Mechanical Engineer seeking a rewarding and challenging position that utilizes my 22 years (Gulf experience 17 years) of significant experience in facilities Management & Maintenance and MEP project coordination. My extensive experience and proven track record in facilities management make me an excellent fit for this position.
Education Qualification:
Jun 1994 - Jun 1997 B.Tech (Mechanical Engineering) Telangana, India.
(Kakatiya Institute of Technological & Sciences)
Jul 1989 - Oct 1993 Diploma in Mechanical Engineering Telangana, India.
(Q.Q. Govt. polytechnic)
May 1988 - Mar1989 10th standard Telangana, India.
(Shantinikethan High school)
Additional Qualification:
Jun 1998 – Jun 1999 Post Graduate Diploma in Computer Applications Telangana, India.
(Times Education)
Skills:
• Ability to stay calm in Emergencies.
• Ability to multi-task.
• Ability to work under pressure.
• Ability to troubleshoot problems associated with maintenance and breakdown issues.
• Strong written, verbal, and communication skills.
• Ability to set priorities and assign work to others.
• Self-motivated and proactive personality.
• Good negotiator
• Good Working skills in MS Office, highly skilled in making clients' presentations.
• Good analytical skills, document management skills, and a process-oriented person.
• Hands-on experience of project takeover for facilities management services. Work Experience:
Employer : Mawaqif Qatar, Westbay, Corniche, Doha, Qatar Duration : July 2023 – Till date
Duty Station : Hotel Park (Katara Hospitality)
Position : Facilities Manager
As the Facilities Manager, play a pivotal role in ensuring the effective planning, implementation, and management of maintenance plans to uphold the seamless day-to-day operations of the Hotel Park facility. Primary responsibilities will include:
Facilities Management:
• Oversee preventive and reactive maintenance programs, ensure coordination in scheduling maintenance of water features, electrical systems, fire systems, landscape and Irrigation systems, retrofit works, MEP works, etc.,
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Operational:
• Continuously reviewing facility operations and systems to implement a culture of continuous improvement and best practice strategies.
• Monitoring the proper implementation of Facilities Management contractual obligations to enhance productivity and achieve cost savings.
• Developing and managing standard operating procedures, contingency plans, emergency response procedures, and preventive maintenance programs.
Management & Leadership:
• Enhancing organizational decision-making about Facilities maintenance.
• Managing key maintenance parameters and overseeing project processes.
• Developing relationships with stakeholders to deliver the best possible results.
• Manpower planning, mentoring, and coaching.
Resource Management:
• Strategically deploy resources, seek efficiency savings, and ensure compliance with HR policies. Deliver on Targets:
• Review and track budgets and create and manage resource plans to achieve results. Performance Management:
• Drive a strong & collaborative culture; work with direct reports to ensure team effectiveness. Employer : Laffan Refrigeration & A/c Co., LLC, Doha, Qatar Duration : June 2022 – June 2023
Duty Station : Projects
Position : Operation Manager
Job Responsibilities: (Hard and Soft services, projects, MEP, Project Safety etc.)
• Financial Accountability - Attain budget goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with senior management. Contribute to the development of the annual budget and promote innovative ways to add value and reduce costs within the team and associated projects.
• Resources - To promote the highest standards of business ethos and strategically ensure the most effective use of resources in support of business objectives. Deploy resources appropriately to actively seek out and make efficiency savings and or reductions to the relevant running costs. Ensure compliance with HR policy and procedures.
• Operations strategy, planning, and development - Lead and develop the operational capability of our team to support planned growth with a focus on continuous improvement and customer satisfaction.
• Deliver on targets - Review and track the budget with internal stakeholders to consider how best to support maximum revenue and profit, creating and manage resource plans to achieve results
• Performance Management and Leadership of the Team - Work with direct reports, to drive a strong & collaborative culture.
• Customer Service and Satisfaction - Sustain, retain, and improve excellent customer service by incorporating innovation with products/additional services. Identify opportunities for account development in conjunction with the Business Development team. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships
• Acquire previous performance life history from the critical equipment database with several breakdowns and types of material replacement.
• While preparing the cost, one should look at the spare parts replacement frequency perspective in order not to exaggerate the PPM unit rate. Has a strong understanding and knowledge of how to estimate the PPM & CM cost of all MEP systems.
• Fully adapted and understanding of the methodology including Chillers, freezer, A/c units with all associated supplementary.
• Liaising with Clients for the smooth running of the contracts and attending the monthly progress meetings.
• Preparation of Budget Plans.
• Review the needs of facilities and their associate establishments and oversee the preparation of reports and recommendations on their status; Ensure that all client Facility Management activities and tasks are fully coordinated, appropriately authorized, and performed in a planned and effective manner.
• Responsible for providing facility management/leadership for client assets. The day-to-day operations include the implementation of policies. Performance is measured through several Key Performance Indicators (KPI's) including but not limited to financial reporting, meeting operational goals and objectives, customer service, and quality programs.
• Supervise the activities of all Facilities Management section employees and contractors and ensure Page 3 of 6
their adherence to client policies and procedures.
• Submit all the necessary reports on time.
• Ensure the respect of the service level agreement with our clients is met.
• Ensure proper menu planning and work schedules are implemented.
• Be proficient in client communication and reporting to respective managers.
• To ensure that the uninterrupted provision of utilities to all the facilities is optimum.
• To study the asset performance, start/stops, trips, and alarms and carry out root cause analysis, and trend analysis so that the highest level of asset reliability is achieved.
• To coordinate with the Maintenance team in the timely processing of work requests initiated by the operation team.
• Initiates the inspection/investigation team for major assets shutdown, equipment breakdown, and plan developments.
• Reviews the asset's performance, energy/resource utilization in the facility and analyzes them for optimum usage and takes sustainability measures to conserve Energy and resources. Works out a cost-benefit analysis.
Employer : Garden House Center - FM (QD), Doha, Qatar Duration : Nov, 2020 –March, 2022
Duty Station : Lusail & Marina Promenade
Position : Facilities Manager
Job Responsibilities: (Hard and Soft services, projects, MEP, Project Safety etc.,)
• Control all activities of the Maintenance / Facilities Management safely and cost-effectively to enable the Clients to meet their objectives and fulfill the targets of the approved annual business & budget plans.
• Establishing and maintaining a reliable manpower organization, formulating and developing the necessary facilities management philosophy and processes that will enhance the availability of assets and promote client satisfaction.
• Defining the processes to cover all domains of facilities management services and train the down staff for the same.
• Monitoring assets CM, and PPM close out in CAFM and controlling CAFM failures, KPI, and SLA.
• Develop and implement a comprehensive annual Preventive Maintenance Program for all assets and take required measures to ensure adherence to the same.
• Ensuring that services are received/delivered as per the agreed scope of work and ensuring that all invoices are processed post getting the required satisfaction level of services.
• Arrange all the required documents for easy traceability when needed.
• Developing suppliers with the support of procurement executives.
• Guide and lead the team in carrying out the root cause analysis of the problems, and incidents and update the clients with solutions.
• Ensuring completion of operational tasks and that the output is in line with agreed work requests
• Assisting with the development and updating of standard operating procedures and work instructions.
• Developing and achieving internal targets for safety, availability, and asset maintenance.
• Prepares & presents Daily Reports, Monthly reports, Equipment failure reports, and Incident
/Accident reports, indicating activities carried out, and problems encountered and produces analysis reports of a technical nature indicating failures and recommendations to avoid recurring problems.
• Liaise with clients, OEM, Subcontractors, and specialists to bring in the required solutions to the complex problems involved in maintenance, troubleshooting, and providing Engineering solutions.
• Assume full responsibility for the cost-effective operation of the Maintenance / Facilities Management Department.
• Keeping accurate records and monitoring closely all maintenance budget expenditures to ensure that the budget is adhered to, and costs strictly controlled.
• Advising management on all matters of potential improvements to the operation.
• Supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds, and security.
• Ensuring that basic facilities, such as Utilities, infrastructure, MEP, Firefighting, softeners, Pumps, waste management, Pest control, etc., are well-maintained.
• Dealing with emergencies as they arise.
• Planning for the future by forecasting the facility’s upcoming needs and requirements
• Hard and soft landscaping project works and beautification of a public recreation park which includes water features, HVAC, musical water features, rhythmic lighting, bicycle path lighting, constellation lights etc.,
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Employer : QATAR AIRWAYS, Doha, Qatar
Duration : Sep, 2014 – July, 2020
Duty Station : Hamad International Airport - Facilities Management (ISO55001-2014), Position : Technical Officer –Airport Facilities Management Job Responsibilities:
Facilities Management, Repair, and Maintenance Works (Hard and Soft services):
• Managing the FM contracts and updates to management. Responsible for the P&L target achievement, financial reporting as well as collection.
• Supervising multi-disciplinary teams of staff including but not limited to MEP, cleaning, pest control, maintenance, grounds, security, and specialist subcontractors.
• Ensuring that basic facilities, such as water and heating, Walk-in chillers/Freezers, and blast freezers, are well-maintained.
• Managing budgets and ensuring cost-effectiveness.
• Ensuring that facilities meet government regulations and environmental, health, and security standards.
• Overseeing building projects, renovations or refurbishments.
• Drafting reports and making written recommendations.
• Knowledge of MEP, HVAC, Fire Fighting systems, Special systems like Airline cart transport systems, Bin conveyor systems, Warewash systems, Automated Airline laundry systems, Automatic doors of all types, etc.,
• Able to read and understand complex electrical, mechanical and automation systems.
• Execute equipment audits and record-taking policies.
• Ensure compliance with all safety and security protocols.
• Maintain adequate parts inventory and order items as necessary.
• Coordinate system repairs and monitor system performance & Asset Management system.
• Acquisition of an in-depth knowledge of maintenance and project requirements for buildings, constructions, and infrastructure systems and implementation of staffing deployment strategies to meet the same.
• Organize, manage, and supervise capital works projects.
• Provide operational, technical, and mentoring support to all delegated personnel, subcontractors, Contractors, and Consultants.
• Be able to manage and support Projects and maintenance team.
• Monitor Project process and set deadlines.
• Implement Planned Preventative Maintenance systems and processes.
• Trouble-shoot problems and identify and implement solutions.
• Receive and close out work orders in the Oracle (ERP)system and generate reports & analysis
• Monitor team performance against KPIs and targets.
• Airport facilities assets condition survey (ACS) and asset management system (AMS) implementing and report preparation and submission to management to replenish retired assets.
• Conducting inspections within the facility to identify Risks (Predictive) and proposing corrective actions to implement to mitigate hazards/incidents as per HIA safety plans.
• Design defects of plant and equipment – rectification, by design, improvement to avoid repeated the same type of issues that affect operations. Construction defects addressed to the construction Project contractor within the warranty period to mitigate/resolve.
• Monitoring contractors for complying with HIA-FM Health and Safety Plan, COSHH, Environmental and safety regulations related to maintenance activities such as proper PPE, LOA permit to work, MS, RA, LOTO system, etc., and ensuring Zero Injuries, Zero Accidents and Zero Tolerance of unsafe Acts at workplaces, recognizing that safety is paramount for the success of our business, Reputation, culture, airport, people and materials/property safety.
• Allocate resources to tasks.
• Ensure that all necessary plants are available and used efficiently.
• Ensure that all personnel have the necessary tools and protective safety equipment as required.
• Ensure that all material required is identified and is available as and when needed.
• Provide technical support to delegated personnel, subcontractors, Contractors, and Consultants.
• Liaise with associated personnel and Contractors.
• Ensure health and safety procedures and environmental policies are understood and complied with.
• Identify and report on any work items/ areas that require attention or escalation.
• Sourcing and overseeing contracts and service providers for functions such as equipment, cleaning, parking, security, and technology.
• Advising businesses on measures to improve the efficiency and cost-effectiveness of the facility.
• Supervising teams of staff across different divisions
• Ensuring that basic facilities are well-maintained and conducting proactive maintenance
• Managing budgets
• Planning for the future by forecasting the facility’s upcoming needs and requirements Page 5 of 6
• Overseeing any renovations, refurbishments, and building projects
• Schedule and supervise maintenance repair work and assist with checking installation and servicing building equipment.
• Maintain stock levels and parts within budget
• Maintain ongoing communication with contractors, clients, and team
• Ensures security and emergency preparedness procedures are implemented properly
• Manages and reviews service contracts.
• Conducts and documents regular facilities inspections.
• Checks completed work by vendors and contractors.
• Recommends maintenance, mechanical, electrical, and facility design modifications.
• Communicates workplace safety precautions to employees.
• Forecasts, allocates and supervises the financial and physical resources of the facility management.
• Attended the testing and commissioning of newly installed asset systems to verify completion of works to the right level with no defects and adherence to codes and HIA standards. Employer : Qatar Airways, Doha, Qatar.
Duration : Apr, 2007 – Aug, 2014
Duty Station : Qatar Aircraft Catering Company
Position : Maintenance officer
Job Responsibilities:
• Five-star In-flight catering unit operation equipment’s, kitchen equipment’s maintenance and installations, building maintenance and also new processing machines installation and commissioning and handling renovation works etc.,
• Maintenance of all ELRO tilting Bratt pans and steam kettles, Gas ranges, Grillers, Hot plates, Rational Combi-ovens both CM 201G and SCC202E and Hobart/ Stephan mixer, dough sheets, Butchery band saw M/c mincer M/c, Vegetables cutting M/c, Bakery bread plant equipment’s, Croissant M/c, Bakery rotating ovens, Deck ovens, Dough sheeters, Unifiller, Bread cutting M/c etc., troubleshooting, servicing, installation and commissioning.
• Installation, Commissioning, Maintenance, and servicing of mechanical equipment’s Atlas Copco air Compressors, Water treatment plant, Hobart Dishwasher & Cart washer machines, ENVAC waste management system equipment’s, Viessmann Low and high-pressure Steam boilers, Laundry plant, Firefighting system, Fire suppression system, Sectional overhead doors, all type of pumps, Electrical system, Overhead Coiling doors, Hupfer/Reiber cart lifters, Goods scissor lifts, all plumbing works, drainage, sewage works, fire system, LPG system maintenance.
• District cooling system, Heating ventilation & air conditioning equipment servicing and maintenance & also installation and commissioning of HVAC & Split air conditioning new units as a part of renovations.
• Airline Laundry equipment’s maintenance like continuous bath washers, Wet shuttle conveyors, Batch driers, Tumbler washers, blanket folding M/c, packing machines, Tunnel finishers, Flatwork Ironers, etc., Employer : Master Baker Marketing FZCO, Dubai, UAE. Duration : Dec 2004 - Mar 2007
Duty Station : Egg Processing Plant & Bakery plant Position : Mechanical Engineer (Maintenance)
Job responsibilities:
• Processing Machines Maintenance of Egg breaking machines, pasteurizer, Homogenizer M/c and liquid filling machines, Bakery ovens, Unifiller etc., new processing machines installation and commissioning and handling Renovation works etc.,
• In charge and responsible to the technical team to perform preventive and corrective maintenance of heating, ventilation, and air conditioning units, chiller units, District cooling system, Soft water plant, different types of pumps, Air compressors maintenance mechanical doors units, plumbing system, fire system, electrical lighting system etc.,
Employer : Venkateshwara Hatcheries Limited
Duration : Jan 2003 - Dec 2004
Duty Station : Egg Powder plant, 100% EOU, Telangana, Hyderabad, India. Position : Asst. Manager (Mech.)
Job Responsibilities:
• Processing Egg breaking machines, Pasteurizer M/c, Homogenizer M/c, powder making spray drier machine, Centrifuge M/c, different type of pumps, Boiler unit maintenance and installation, new processing machines installation and commissioning and handling Renovation works etc. Page 6 of 6
• In charge and responsible to the technical team to perform preventive and corrective maintenance of heating, ventilation, and air conditioning units, chiller units, District cooling system, Soft water plant, Air compressors, Building maintenance, plumbing system, fire system, electrical lighting system etc., maintenance
Employer : Gemini Distilleries (Pvt) Ltd (Shaw Wallace Franchise), Telangana, Hyd, India. Duration : Jan 2001 – Dec 2002
Duty Station : Distillery & Bottling plant
Position : Plant Engineer (Maintenance)
Job Responsibilities:
• Maintenance of Brewery and Distilleries (Liquor) processing machines, bottle washing machines, filling machines, cap sealing, labeling and packing machines, Fermentation and distillation plant maintenance, new processing machines installation and commissioning and handling Renovation works etc., In charge and responsible to the technical team to perform preventive and corrective maintenance of heating, ventilation, and air conditioning units, chiller units, District cooling system, Soft water plant, LP Boilers, Air compressors, cooling towers, mechanical doors units, plumbing system, fire sprinkler system, fire pumping system, electrical lighting system etc., Employer : Charminar Bottling Ltd. (PEPSI), Telangana, Hyderabad, India. Duration : Jan 1999 - Dec 2000
Duty Station : Bottling plant
Position : Plant Engineer (Maintenance)
Job Responsibilities:
• Maintenance of Pepsi drink processing mozoniear, inter mixer machines, bottle washing machine and high-speed filling machines (400BPM, 1000BPM), date coding machines, packing machines, crate washing machines, different type of conveyors, new processing machines installation and commissioning and handling Renovation works etc.,
• In charge and responsible to the technical team to perform preventive and corrective maintenance of heating, ventilation, and air conditioning units, chiller units, District cooling system, Soft water plant, LP Boilers, Air compressors, cooling towers, plumbing systems, fire systems, electrical lighting systems etc., maintenance.
Training and Certifications:
Mar 25, 2010 : EMERGENCY FIRST AID TRAINING Doha, Qatar
(Qatar International Safety Centre (QISC))
Oct 10, 2012 : FIRE WARDEN TRAINING Doha, Qatar
(Qatar International Safety Centre (QISC))
Oct 13, 2015 : NEAR MISS & ACCIDENT REPORTING TRAINING Doha, Qatar
(ENERTECH QATAR)
Aug 18, 2015 : Risk Assessment Doha, Qatar
(ENERTECH QATAR)
13 Sep, 2015 : Control of Substances Hazardous to Health Doha, Qatar
(ENERTECH QATAR)
Jan 12, 2016 : Confined Space Training Doha, Qatar
(ENERTECH QATAR)
May 30, 2016 : Fire Safety Training Doha, Qatar
(ENERTECH QATAR)
Details:
PERSONAL INFORMATION:
Languages known: English, Hindi, Telugu
Marital status: Married
Nationality: Indian
Passport No: X5835736
Date of issue: 16.02.2023
Date of expiry 15.02.2033
QID expiry 26.08.2024
Qatar Driving License No. 272********
Date of Expiry: 24.04.2026
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