Customer Service Food Safety
Resume:
Yagiz Karadag
Madison, VA *****
*************@*****.***
Versatile hospitality professional with 6 years of experience in food and beverage management, preparation, and service. Proficient in kitchen management, menu planning, and inventory control. Skilled in customer service, food safety, and team leadership. Possess certifications in food handling, bartending, and restaurant management.
Work Experience
Line Cook
Chipotle Mexican Grill-Ocean City, MD
January 2024 to March 2024
• Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
• Managed food inventory and ensured proper storage and rotation of ingredients to minimize waste
• Collaborated with the kitchen team to plan daily specials and seasonal menu changes
• Maintained a clean and organized work station, following sanitation guidelines at all times
• Assisted in training new line cooks on cooking techniques, recipe execution, and safety procedures
• Operated various kitchen equipment such as grills, fryers, ovens, etc., ensuring their proper functioning
• Adhered to portion control guidelines while plating dishes for consistent portion sizes
• Followed all food safety regulations including temperature monitoring and labeling of prepared foods
• Worked efficiently under pressure during busy service periods to meet customer demands without compromising quality
• Collaborated with the chef in developing new recipes or modifying existing ones based on customer feedback or ingredient availability
• Ensured that all dishes leaving the kitchen were visually appealing by garnishing plates appropriately
• Maintained knowledge of current menu items, ingredients used, allergens present, and any dietary restrictions or preferences upon request from customers Cook
Brothers Bistro-Ocean City, MD
October 2023 to December 2023
• Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
• Followed recipes and portion control guidelines to consistently deliver delicious meals
• Managed food inventory, minimizing waste and optimizing cost efficiency
• Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
• Maintained a clean and organized work area, adhering to sanitation regulations
• Adapted menus based on dietary restrictions or customer preferences
• Received XX% positive feedback from customers for exceptional taste and presentation of dishes
• Trained new cooks on proper cooking techniques, safety procedures, and menu items Busser/Server
Lulu Mediterranean Grill-New Jersey Anglewood
August 2023 to October 2023
• Assisted servers in setting up and clearing tables efficiently, ensuring a smooth dining experience for guests
• Maintained cleanliness and organization of dining areas, including wiping down tables, chairs, and condiment stations
• Refilled water glasses and bread baskets promptly to ensure guests had a pleasant dining experience
• Collaborated with kitchen staff to deliver food orders accurately and in a timely manner
• Assisted in restocking supplies such as napkins, utensils, and condiments to maintain sufficient inventory levels
• Responded promptly to guest requests or concerns, providing excellent customer service at all times
• Worked effectively as part of a team during busy shifts to ensure efficient operations and customer satisfaction
• Followed proper sanitation procedures when handling dirty dishes and disposing of waste materials
• Adhered to restaurant policies regarding safety regulations and hygiene standards at all times
• Communicated effectively with servers and other staff members to coordinate table turnover smoothly
• Maintained knowledge of menu items, daily specials, ingredients used in dishes, allergens information etc
Bartender
Adalya Elite Lara-Antalya
September 2022 to December 2022
• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
• Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
• Efficiently handled cash transactions and accurately processed payments using POS system
• Created signature cocktail menu that increased sales by XX% within the first month of implementation
• Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
• Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
• Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
• Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
• Implemented upselling strategies resulting in an increase in average check size by XX%
• Organized special events such as themed nights or live music performances to attract new customers
• Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
• Collaborated with management on pricing strategies based on market trends and competitor analysis
• Participated in monthly team meetings to discuss new promotions or menu changes Bartender/Server/Manager
Nirvana Cosmopolitan-Antalya
June 2022 to October 2022
It was a business where I gained various experiences in the food and beverage sector in the field and quickly jumped to the title, my last position was captain & mixologist, although I had my last position 3 years ago.
Barmen/Mixologist
Asteria Kremlin Palace-Antalya
April 2021 to December 2021
During the summer season I worked as a Bartender/Mixologist in all areas within the hotel Server
IC Green Palace Hotel Resorts-Antalya
June 2020 to August 2020
I worked as a seasonal worker waiter in the F&B department Trainee
Titanic Lara-Antalya
May 2019 to September 2019
I worked in the F&B department as the second half of my short-term internship. Trainee
Limak Lara-Antalya
May 2018 to September 2018
My first experience in tourism and hotel management and training in the F&B department Education
University in Political Science and Administration Darmstadt Technical Universitat
May 2021 to November 2021
Skills
• Hotel Management
• Restaurant Experience
• Bartending
• Meal Preparation
• Food Safety
• Kitchen Experience
• Banquet Experience
• Revenue Management
• Busser
• Kitchen Management Experience
• Catering
• Inventory Control
• Cooking
• Culinary Experience
• Food Preparation
• Microsoft Office
• Management
• Guest Services
• Host/Hostess
• Cleaning Experience
• Profit & Loss
• Agile
• Creativity
• Teamwork
• Cooperate
Certifications and Licenses
Bartender License
Food Handler Certification
MAST Permit
TABC Certification
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