Patient Care Continuous Improvement
Resume:
Euvaline Edwards
***************@*****.***
Summary
Experienced in managing healthcare facility operations, optimizing processes, and ensuring regulatory compliance. Skilled in enhancing patient care, fostering collaboration, and driving continuous improvement while maintaining a patient-centered focus. Committed to operational excellence and aligning with organizational values.
Core Qualifications
Leadership: Guide teams to success
Efficiency: Optimize processes and resources
Compliance: Ensure regulatory adherence
Financial Skills: Manage budgets and control costs.
Patient Focus: Prioritize care and safety.
Communication: Collaborate effectively
Problem-Solving: Develop practical solutions.
Change Management: Drive innovation and improvement.
Education
Master of Science Healthcare Administration (MHA), 2017 – Franklin University
Bachelor of Arts HealthCare Management - (Cum Laude), 2015 – Franklin University
Associates of Arts Hospitality Management, 2001 – Hocking College
Professional Experience
Director of Environmental Services 2018 – 04/2024
Mount Carmel East Hospital Columbus, OH
●Responsible for the overall EVS Operations & manage the EVS management team.
●Manage the EVS budget.
●Effectively guided the team through COVID challenges, ensuring patient safety.
●Successfully passed multiple Joint Commission evaluations and obtained accreditations for specialized Allied and Ambulatory services.
●Responsible for the Water Flushing Management Program
●Led programs to enhance staff engagement, recognition, retention, improving workplace satisfaction and reducing turnover.
Assistant Director in Environmental Services 2006 – 2018
Nationwide Children's Hospital Columbus, OH
Ensured compliance with cleaning procedures to support positive patient outcomes.
Participated in Joint Commission inspections and reviews.
Trained staff on safety competencies, chemical usage, and fire safety to maintain compliance.
Motivated and influenced staff to boost morale, increase productivity, and improve retention.
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