Customer Service Business Development

Gabe Diaz

Scottsdale, AZ ***** Phone: 480-***-**** Email: **************@***.*** LinkedIn Website PROFESSIONAL SUMMARY

An accomplished professional with considerable experience in corporate management, creative direction, and client interactions. Highly competent in creating and implementing strategic strategies that boost brand awareness, increase revenue, and improve operational efficiency. Strong leadership skills, including a track record of managing cross-functional teams, promoting professional growth, and building crucial collaborations. Capable of handling difficult issues, providing new solutions, and maintaining high standards in fast-paced, competitive workplaces. Well-versed in marketing strategy, financial management, and creative problem- solving, with a strong ability to adapt to changing industry trends and market needs. CORE COMPETENCIES

Strategic Business Development • Team Leadership & Mentorship • Client Relationship Management • Marketing Strategy & Execution • Financial Management & Budgeting • Operational Efficiency • Brand Development & Visibility • Creative Direction & Design • Vendor & Partner Relations • Project Management • Real Estate Negotiation & Sales • Visual Merchandising • Regulatory Compliance • Large-Format Printing • Market Research & Trend Analysis PROFESSIONAL EXPERIENCE

Co-Founder Managing Partner Lora Moon Styling - Scottsdale, AZ 2013 – 2024

• Oversaw all aspects of daily operations, including financial management, client relations, and team leadership, ensuring sustained business success and smooth operations across departments.

• Developed and implemented strategic growth initiatives that significantly increased revenue, enhanced brand recognition, and expanded service offerings to meet evolving market demands.

• Led business development efforts by establishing and nurturing critical partnerships, while driving client acquisition through innovative and tailored marketing strategies.

• Directly managed and mentored a talented team of stylists and employees, ensuring the consistent delivery of high-quality services, while fostering professional growth and encouraging creative development.

• Implemented operational improvements to streamline workflows, reduce costs, and continuously refine services to stay ahead of industry trends and maintain a competitive edge. Creative Director Healthy Habits - Scottsdale, AZ 2006 – 2017

• Led the design and development of product catalogs, FDA-compliant labeling, and online visuals while adhering to brand requirements and regulatory norms.

• Collaborated with cross-functional teams, including marketing and product development, to produce visually appealing materials for sales and promotional efforts.

• Managed the whole creative process, from idea to execution, completing projects on schedule and on budget while maintaining high design standards.

• Conducted market research to connect design goals with current trends, optimize visual appeal, and increase user interaction across digital platforms.

• Directed the redesign of the company's website, which improved user experience, increased online traffic, and facilitated e- commerce expansion.

Technical Services Manager Skyline Orange County - Lake Forest, CA 1999 – 2006

• Managed partnerships with advertising agencies to supervise trade show graphics and large-scale printing projects, guaranteeing on-time delivery and brand consistency.

• Coordinated technical specifications for trade show items, collaborating closely with vendors to satisfy customer expectations while maintaining high quality standards.

• Managed project timetables, finances, and vendor performance to ensure smooth execution and best resource allocation for each event.

• Collaborated with sales and marketing teams to connect graphic creation with overall event plans, resulting in increased visual impact and brand visibility at trade exhibitions.

• Implemented process changes to boost productivity in graphic production workflows, lowering client costs and turnaround times.

Graphic Tech Production Artist Skyline Digital Images - Santa Fe Springs, CA 1996 – 1999

• Prepared pre-production files for large-format trade show graphics, guaranteeing precise setup and adherence to technical criteria for high-quality results.

• Collaborated with design teams to convert creative concepts into print-ready documents while ensuring brand continuity and visual integrity.

• Operated large-format printing equipment, overseeing the production cycle from file preparation to final output and maintaining tight deadlines.

• Quality checks were performed on graphics, detecting and fixing any manufacturing issues to guarantee perfect delivery for trade events and exhibits.

• Implemented file management systems to optimize production processes, reduce mistakes, and improve turnaround times for large-scale projects.

Visual Merchandising Assistant Buyer CLOTHSTIME Corporate - Anaheim, CA 1995 – 1996

• Implemented visual merchandising rules in 579 retail outlets around the country, maintaining brand consistency and improving product presentations to increase sales.

• Collaborated with store managers and regional teams to implement merchandising strategies, including coordinating shop layouts with corporate standards and promotional efforts.

• Assisted with product selection and purchasing choices, assessing trends and customer preferences to provide inventory that met market demand.

• Regular store visits and audits were conducted to check visual merchandising compliance, with actionable input provided to enhance presentation and product visibility.

• Played a vital part in managing seasonal resets and special promotions, resulting in smooth transitions and improved consumer experiences.

Residential Real Estate Sales First Team Real Estate - Anaheim Hills, CA 1992 – 1995

• Represented both buyers and sellers in the competitive Orange County real estate market, providing specialized services to suit client objectives and maximize property value.

• Negotiated contracts, offers, and counteroffers to obtain positive outcomes for clients while adhering to legal and market norms.

• Developed and implemented marketing strategies for residential properties, such as listing presentations, open houses, and advertising campaigns.

• Developed and maintained a strong client base via networking, referrals, and great customer service, which resulted in repeat business and long-term partnerships.

• Conducted property appraisals, market research, and comparative market analysis (CMA) to assist customers in making educated real estate decisions.

EDUCATION

Associate of Arts in Real Estate Studies

Fullerton College

Emphasis: Marketing & Business Management

College Preparatory Honors

Whittier Christian High School

Emphasis: Business, Law, Management & Leadership Skills

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