Customer Service Food Safety
Resume:
JAMALL WILLIAMS
CONTACT
phone
******************@*****.***
KALAMAZOO, MI 49001
address
PROFESSIONAL SUMMARY
Experienced culinary professional (who shows) showcasing a proven track record of culinary excellence acquired at (both) Western Michigan University and Hilton Garden Inn. Specialized (Specializes) in delivering exceptional fine dining experiences and orchestrating successful banquet operations while emphasizing innovative approaches and cost-efficient strategies. Known for cultivating a cohesive team environment through effective leadership and communication, resulting in exemplary food safety standards and heightened guest satisfaction.
A proactive and adept team leader (experienced in) adept at (guiding) steering teams and overseeing concurrent projects. Proficient in navigating complex challenges with (well-developed) superior communication (communication skills) and adept problem-solving capabilities. Skilled (in) at motivating and empowering team members towards collective objectives. (Nix) Profoundly (Well-versed) skilled in staff training and development, dedicated to ensuring exceptional customer service and fostering positive customer interactions. Displays unwavering commitment to upholding quality standards and (fostering) instigating continuous improvement within the workplace.
Additionally, I possess a highly sociable and optimistic demeanor, coupled with (An)a (Nix)fervent enthusiasm for learning. These qualities, alongside my professional expertise, contribute significantly to the collaborative success of any culinary endeavor.
EDUCATION
Expected graduation April 2026
Associate in Arts (A.A.) in Digital Media Candidate
kalamazoo vally community college, kalalmazoo
Extracurricular Activities
Track & Field Team
Football Team
Cross Country
EXPERIENCE
October 2023 - Present
Chef
western Michigan university, KALAMAZOO, MI
Maintained high levels of cleanliness and organization within the kitchen environment.
Performed prep work such as chopping vegetables or marinating meats prior to service hours.
Labeled and stored raw food ingredients in appropriate storage room, walk-in refrigerator, or freezer.
Created lists for kitchen personnel for daily food preparation tasks.
Collaborated with front-of-house staff to provide exceptional customer service experience.
Ensured compliance with health regulations regarding storage temperatures, labeling and portion control.
June 2022 - October 2022
Chef Assistant
Bronson, KALAMAZOO, MI
Maintained high standards of food safety and sanitation regulations at all times.
Washed, peeled and cut various foods to prepare for cooking or serving.
Contributed towards creating an enjoyable working environment through effective communication with colleagues.
Assisted the head chef with menu planning, development and implementation.
August 2021 - September 2022
Chef
Hilton garden inn, KALAMAZOO, MI
Maintained high levels of cleanliness and organization within the kitchen environment.
Performed prep work such as chopping vegetables or marinating meats prior to service hours.
Labeled and stored raw food ingredients in appropriate storage room, walk-in refrigerator, or freezer.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Created lists for kitchen personnel for daily food preparation tasks.
Instructed new staff in proper food preparation, food storage and use of kitchen equipment and utensils.
July 2021 - August 2021
Dishwasher
Hilton garden inn, KALAMAZOO, MI
Performed daily cleaning duties including mopping floors, wiping counters, disposing of trash, and washing walls.
Kept work area and equipment clean throughout shift.
Cleaned and sanitized all dishes, utensils, and equipment as required by health department regulations.
Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils.
LANGUAGES
Indonesian
Conversational
school
SKILLS
Positive Attitude
Team Player
Banquets and Catering
Teamwork
Baking and Broiling Skills
Outgoing and Friendly
Company Safety Standards
Verbal and Written Communication
Kitchen Equipment Operation
Food Preparation Techniques
Effective Communication
Creativity
Contact this candidate