Customer Service Business Administration

CONTACT

Liverpool, Merseyside 074******** / **-**-**-**-**-** 71 **.****@*****.**.**

British Full UK driving license.

linkedin.com/in/khalaf-ismail-

171851158/

SKILLS

speak Multiple languages: Advanced level Excellent communication and customer service skills; attention to detail; and can work carefully; ability to work under pressure An outgoing personality and friendly manner: Advanced level

ADDITIONAL INFORMATION

interests: I like Swimming and diving, travel is my passion and I read Politics & International Relations books in my spare time

LANGUAGES

Khalaf Ismail

PROFESSIONAL SUMMARY

to secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. secure a responsible career opportunity to fully utilize my training and skills while making a significant contribution to the success of the company. work experience managing my own business, which I love to do while carrying on my education.

WORK HISTORY

-ESOL Lecture- The City of Liverpool College 2023

- ESOL adults personal teacher- The City of Liverpool College2024

Cafe Owner

Self-employed - Liverpool, Merseyside managing my Cafe alongside my education.

leadership Course

01/2018 - 01/2022

07/2015 - 08/2015

Merseyside Police - Liverpool, Merseyside

Merseyside Police Phoenix Leadership Programme course

Legal Interpreter. Interpreting with Hate Crime. 05/2017 - 07/2017

Merseyside Police - Liverpool, Merseyside

Kurdish, Arabic, and English

MIAG Merseyside Police Headquarters 09/2018 - 07/2019

Independent Advisor for Merseyside Police. - Liverpool, Merseyside Independent Advisor for Merseyside Police Cultural Advisor.

EDUCATION

Master of Business Administration, 10/2021

Liverpool Hope University – Liverpool

International Master Of Business Administration (IMBA)

Bachelor of Arts: Politics & International Relations, 06/2020

Liverpool Hope University – Liverpool, LIV

Political science. Politics and International Relations Degree Politics in

General and International Relations Theories

Arabic: Native language Kurdish Sorani:

B2

Level 5: CELTA, Expected in 03/2023

Wirral Metropolitan College – Birkenhead, WRL

Upper intermediate

Kurdish Kurmanji:

Master or proficient Arabic:

Master or proficient English:

Master or proficient

C2

C2

C2

Cambridge English Level 5 Certificate in Teaching English to Speakers of Other Languages

Certificate of Higher Education: Law & Criminal Justice, 06/2017

The City Of Liverpool College – Liverpool

English level 2 Maths GCSE Grade C

Law Grade: B History Grade C Criminology Grade B

Higher National Diploma: Interpreting & Translating, 05/2018 The City Of Liverpool college – Liverpool qualified as an interpreter for Arabic, Kurdish, and English.

Global Diplomacy: The United Nations in the World, 05/2020 coursera – Liverpool

Online Course

Global Diplomacy: The United Nations in the World

International Leadership and Organizational Behavior, 05/2020 coursera – Liverpool

Online Course International Leadership and Organizational Behavior

After the Arab Spring – Democratic Aspirations and State Failure, 05/2020 coursera – Liverpool

Online Course

After the Arab Spring – Democratic Aspirations and State Failure

Coronavirus- what you need to know, 05/2020

ALISON – Liverpool

Online Course

Coronavirus- what you need to know

International Organizations Management, 05/2020 coursera – Liverpool

Online Course International Organizations Management

International Humanitarian Law in Theory and Practice, 05/2020 online course – Liverpool

online course International Humanitarian Law in Theory and Practice

Customer Service Skills., 05/2020

ALISON – Liverpool

Online course Customer Service Skills.

MIDDLE EAST POLITICS AND ITS HISTORY. The Emergence of the Modern

Middle East - Part II, 05/2020

ONLINE COURSE – Liverpool

ONLINE COURSE MIDDLE EAST POLITICS AND ITS HISTORY.

The Emergence of the Modern Middle East - Part II

The Fundamentals of Digital Marketing., 05/2020 coursera – Liverpool

Online Course: The Fundamentals of Digital Marketing.

Successful Negotiation: Essential Strategies and Skills, 03/2020 coursera – Liverpool

Online Course

Successful Negotiation: Essential Strategies and Skills

Online Course: Economics and international Business, 05/2019

German institution Berlin. – Liverpool

Economics and international Business

BSc Marketing Financial Markets, 05/2020

Yale University – Liverpool

Online Course BSc Marketing Financial Markets

Contact this candidate