Store Manager Team Members
Resume:
Morris Dewey (M.D.) Hark III
Payson, UT 84561
*******@***.***
Career Goal
Be able to use my experience as a business\shop manager to serve your client and make your business more profitable.
Experience
Harold K. Scholz Ralston, NE 2019-2024
Road crew:
● Removed substations which included tearing out old wiring, buildings and structures
● Removed old switchgear inside of generation buildings and substations. Which included removing wiring and bus for power companies
● Installed new switchgear into generation plants and substations and ran wire and wired according to the blue prints
● Installed bus and control cable according to the blue prints
● Installed A/C &D/C panels according to the blue prints and ran the wire and landed the wiring to the switchgear
● Rebuilt substations including running underground pipe and putting up the structures also pulled control wire and high voltage cable Jiffy Lube Omaha, NE 2016-2019
Store Manager duties:
● Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals.
● Confront unacceptable performance, hold teammates accountable, and utilize appropriate Provide safety, security, and environmental leadership for the store. Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints.
● Maintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products, etc.
● Responsible for budgeting, sales forecasts, P&L performance, etc. as well as understand factors which affect sales and profit such as guest counts, marketing, weather, etc.
● Maintain or direct the maintenance of the building, equipment and grounds.
● Troubleshoot and coordinate the on-going maintenance of the POS system.
● Teammate performance management techniques when necessary.
● Arrange for employment advertising, interview and select teammates. Initiate substance abuse and background checks as needed. Monitor staffing levels and adjust accordingly to maintain labor control. Conduct Teammate Orientation meetings as needed.This position must select effective team members using the Heartland Interview Process, establish clear expectations to the team, delegate effectively, promote the Respect in the Workplace policy, maintain an Open Door policy, be approachable and communicate regularly with all team members, follow up on all issues in a timely manner, conduct staff meetings, hold subordinates accountable, confront unacceptable performance and discipline appropriately. This position is also required to demonstrate a desire to meet company goals, providing clear vision / direction / strategy to subordinates and to set the example for attitude, professionalism, and work ethic at the location.
● Open and Close the store as necessary.
● Complete daily, weekly and monthly paperwork.
● Maintain and enforce proper cash controls.
● Partner with the Loss Prevention Department to ensure LP policy compliance; promote honesty and integrity in all business transactions; report incidents of theft of inventory, assets, and/or cash shortages.
● Assist at other locations as directed.
MANAGEMENT / SUPERVISORY RESPONSIBILITIES
It was my duty to select effective team members using the Heartland Interview Process, establish clear expectations to the team, delegate effectively, promote the Respect in the Workplace policy, maintain an Open Door policy, be approachable and communicate regularly with all team members, follow up on all issues in a timely manner, conduct staff meetings, hold subordinates accountable, confront unacceptable performance and discipline appropriately. Energy Home Solutions Underwood, IA 2015-2016
- Performs residential remodeling and maintenance work.
- Residential roof removal and replacement.
- Residential siding placement
- Cabinetry building and installation.
- Concrete rebar placement and concrete foundation work. Love’s Travel Stop &
Country Stores
Shelby, Iowa 2013 –2015
Tire Care Manager
Transferred to Avoca, IA for more opportunities with a bigger store. I performed the same duties as listed below.
Love’s Travel Stop & Country Stores Bennett, Colorado
- Supervised up to 10 staff members
- Trained tire technicians and mechanics to Love's policy and safety standards
- Installed tires on semi-tractors and trailers
- Light mechanical repair on semi-tractors and trailers
- Road side service calls
- Used Maddenco software program to build billing invoices for service work performed
- Completed weekly payroll for technicians and mechanics
- Completed weekly scheduling according to Love’s Policies
- Completed weekly tire and parts audits
- Entered weekly inventory into Maddenco software program system
- Monitored and completed chargebacks from Goodyear, Bridgestone, Continental, Yokohama, and Michelin
- Participated in quarterly business reviews with corporate office
- Light ground keeping including trash pickup, fuel pump maintenance, snow removal and lawn mowing
- Light maintenance of store and tire shop
Quality Truck Repair Plentywood, Montana 2009 –2013
- Computer diagnostics for Cat, Detroit, and Cummins
- Clutch repair and replacement
- Minor transmission repair
- Diagnostic, repair and replacement of brakes and brake systems
- Oil changes with grease jobs
- In frame engine rebuilds
- Replaced King Pins
- Replaced front spring bushings
- Built oil field trailers
Achievements
- D.O.T. Certified
- A/C Certification
- Served Montana Army National Guard 1994-2001
- Associates Degree in Automotive Technology Dec. 1995 Education
Denver Institute of Technology (West Wood College) Denver, Colorado 1994
-1995
References
Available upon request
Contact this candidate