Customer Service Housekeeping Supervisor
Resume:
Gwendolyn Pullen
Housekeeping Supervisor/ Room Inspector
Detroit, MI
*******@*****.***
To obtain full time employment with a company, that will allow growth within the company through trainings and allow me to utilize skills and qualifications in areas that I've already experienced. Authorized to work in the US for any employer
Work Experience
Housekeeping Supervisor/Inspector
Best Western-Detroit, MI
April 2024 to Present
Assign work assignments, inspector rooms
Housekeeping Supervisor/Inspector
Holiday Inn Express & Suites-Livonia, MI
July 2023 to Present
Inspect rooms on a daily as well as train new housekeepers. Assist housekeeping manager in preparing the daily task as well as checking inventory. make sure time management is factor as weel. Room Inspector/Supervisor
Marriot Courtyard-Detroit, MI
April 2022 to Present
Over see housekeeping work assignment,Inspect rooms and maintain inventory. Lead Housekeeper
Extended Stay America-Southfield, MI
May 2018 to April 2020
Deep clean and inspect hotel rooms on a daily.
Housekeeping
MotorCity Casino Hotel-Detroit, MI
2008 to 2014
Maintained the cleanliness of multiple hotel rooms on a daily basis.
● Maintenance repairs.
● Provided the best customer service to all the guest to assure them the best comfort of their stay. Line Worker
Plastek Automotive Assembly-Detroit, MI
2005 to 2007
Assembled front and rear bumpers for one of the big 3 automotive Housekeeping
Hyatt Regency Hotel-Detroit, MI
2002 to 2004
Maintained the cleanliness of multiple hotel rooms on a daily basis.
● Maintenance repairs.
● Provided the best customer service to all the guest to assure them the best comfort of their stay. Shift Supervisor
7-Eleven
1997 to 2002
• Daily responsibilities of store operations for opening & closing shifts
• Responsible for bank deposits, withdrawals, invoice documentation,
• Responsible for payroll & employee scheduling
• Truck processing & maintaining presentation of merchandise
• Customer service/greeter.
Certified Professional House Cleaner
The Cleaning Authority-Clinton Township, MI
September 2022
Maintain the surface cleaning of residential homes. Education
Diploma
Northwestern High School - Detroit, MI
1992
Skills
• customer service (10+ years)
• Room attendant, supervisor (10+ years)
• RECEPTIONIST (Less than 1 year)
• Housekeeping (10+ years)
• Hospitality (10+ years)
• Cleaning
• Commercial Cleaning
• Residential Cleaning (2 years)
• Payroll
• Residential Cleaning (5 years)
• Shift Management (2 years)
• Microsoft Word
• Computer Skills
• Laundry
• Supervising experience
• Hotel experience
• Leadership
• Customer service
• English
• Janitorial experience
• Time management
• Team management
• Guest services
• Sales
• Housekeeping Management
Certifications and Licenses
Driver's License
Additional Information
Special Skills Basic Computer Skills, Customer Service Excellent Interpersonal Skills, Excellent Leadership Skills, Multi-Tasking
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