Customer Service Sales Agent
Resume:
DAMETRE BURROUGHS
Richmond, VA 23223
Phone: 804-***-****
Email: *******.*********@*****.***
Ability Summary
Experienced customer service and sales professional with a proven
track record of customer satisfaction.
Employment History
03/2016 - Sales agent
04/2024 Results Company, Chesterfield, VA
¢« Confer with customers by telephone or in person to
provide information about products or services, take
or enter orders, cancel accounts, or obtain details of
complaints.
* Keep records of customer interactions or
transactions, recording details of inquiries,
complaints, or comments, as well as actions taken.
¢« Check to ensure that appropriate changes were
made to resolve customers’ problems.
*« Contact customers to respond to inquiries or to notify
them of claim investigation results or any planned
adjustments.
« Determine charges for services requested, collect
deposits or payments, or arrange for billing.
* Complete contract forms, prepare change of address
records, or issue service discontinuance orders,
using computers.
« Refer unresolved customer grievances to designated
departments for further investigation.
06/2007 - Carpet Cleaner
01/2013 Stanley Steemer, Midlothian, VA
* Cleaning carpet, water extractions and sales of
services.
¢« S§team-clean or shampoo carpets.
¢« Drive vans, industrial trucks, or other vehicles
required to travel to, or to perform, cleaning work.
« Move heavy furniture, equipment, or supplies, either
manually or with hand trucks.
« Requisition supplies or equipment needed for
cleaning and maintenance duties.
« Follow procedures for the use of chemical cleaners
and power equipment to prevent damage to floors.
Education and Training
General High School Curriculum
High School Diploma
No, VA
Detailed References
References Available on Request
Contact this candidate