Data Entry Customer Service
Resume:
Malverse Gibson, III
Philadelphia, PA 19131
Objective:
To obtain a position in a growing company that will allow me to utilize my work experience and education.
Employment History:
Weltman, Weinberg, and Reis – Philadelphia, PA
Legal Admin. Asst – Jan 2007 – March 2012
Starting position was Suit auditor, promoted to legal asst in Jan 2008. As Suit auditor my responsibilities were to check all files and make sure all the information and legal documents that were required was there and up to date before sending them to a paralegal for further processing. As a legal admin. Asst I continued my suit auditor duties and was now responsible for ordering office supplies, check printing, and being the primary point of contact for outside vendors. Other side duties included maintaining office equipment, (computers, copy machines, printers, fax machine) also did minor IT work in offices.
Commission for Graduates of Foreign Nursing Schools – Philadelphia, PA
Customer Service Correspondent – Jan 2004 – March 2006
Answered incoming emails from clients worldwide with questions ranging from their test dates to more complexed questions about federal and state laws and how it would affect them personally in their professional endeavors.
Careers USA – Philadelphia, PA
Commission for Graduates of Foreign Nursing Schools – Philadelphia, PA
Data Entry Technician – April 2003 – Jan 2004
Entered information via computer into a database to establish the identity and to document their credentials in order for them to work in the U.S.
Accountemps – Mount Laurel, NJ
Towers Perrin - Business Administration Support- Sept 2000 – Feb 2001
Supported the Bus. Admin. Team by running calculations for retirements and separations, then inputting those numbers into the database.
Towers Perrin – Phone Center - Aug 2000 – Sept 2000
Answered incoming telephone calls from clients to discuss their options and to resolve and issues they were having.
On-Site Commercial Staffing - Willow Grove, PA
Lason – Data Entry – April 2000 – July 2000
Scanned data on to a Kodak IL series 350, at a rate of 6000 images per day.
Accountemps – Mt. Laurel, NJ
ILEX – Tax Accountant – April 1999 – May 1999
Helped to perform the internal audit of the yearly books.
Deutsche Financial – Office Clerk – Feb 1999 – March 1999
Performed normal offices duties in support of the staff such as filing, making copies, and going on the daily mail run.
John G. Nettleton, CPA – Tax Preparer – March 1998 – April 1998
Prepared Federal and State income taxes.
Gregory King Associates – Philadelphia, PA
Tax Accountant / Office Manager – Sept 1993 – June 1998
Responsible for meeting clients and preparing their federal and state income taxes for the individual and small businesses, inputted data (AP/AR) using a spreadsheet format also represented clients when resolving tax issues.
Berean Institute – Philadelphia, PA
Tutor – Jan 1991 – May 1993
Responsible for tutoring classmates in Lotus 1-2-3 and Accounting.
Budget Rent-A-Car – Philadelphia, PA
Transportation Specialist – Sept 1990 – Dec 1990
Responsible for transporting passengers from the airport to Budget’s facilities, also gave directions to nearest interstate routes and points of interest.
Rolling Green Memorial Park – West Chester, PA
Counselor – Mar 1990 – April 1990
Counseled individuals and families on the importance of taking care of funeral expense on a pre-need basis.
U.S. Air Force – Hampton, VA
Weather Observation Specialist – Feb -1989 – Feb 1991
Responsible for recording current weather patterns using state of the art equipment, plotting and charting maps that show various pressures, wind speeds, and directions then transmitting that information using radio and computer broadcast.
Education:
Associates Degree,
Berean Institute, Philadelphia, PA
Accounting & Business Administration – June 1993
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