Customer Service Team Lead

Leah Lazar

***-***-*

***********@*****.*** Eustis, FL 32726

SUMMARY

Reliable professional with background in customer-facing roles, excelling in highly productive

environments where task efficiency is paramount, Skilled in accurate cash handling, inventory

s. Possess

management, and customer service, ensuring smooth and efficient transaction proce:

strong communication skills, problem-solving abilities, and adaptability to meet diverse customer

needs and enhance overall satisfaction. Committed to contributing positively to team dynamics

through effective collaboration and support.

SKILLS

+ Cash Drawer Reconciliation + Adaptability and Dependability

+ Positive Attitude + Store Opening and Closing

EXPERIENCE

Cashier Team Lead, Big Lots, March 2023-May 2024

Eustis, FL

+ Assisted cashiers with resolving customer complaints and inquiries.

+ Provided guidance to cashiers on how to accurately ring up customers’ purchases.

+ Trained new cashiers on proper use of registers and store policies

EDUCATION AND TRAINING.

Associate of Arts

Psychology, Lake Sumter State College, Leesburg, FL

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