ECE assistant
Resume:
TAMAAM AL-HALLAQ
Scarborough, ON
******.******@*****.***
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact
company success. Looking to obtain a full-time position in an environment where I'm able to apply my interpersonal and communication skills, as well as gain insight and work experience to further develop myself as an employee.
Work Experience
ECE Assistant
Victoria Village Children's Services LTD-Whitby, ON January 2024 to Present
• Assisting in planning and implementing educational activities and lessons.
• Setting up and organizing the classroom and learning materials.
• Helping maintain a clean, safe, and nurturing environment.
• Supervising children during playtime, meals, and rest periods.
• Ensuring the safety and well-being of children at all times.
• Assisting with personal care tasks, such as feeding, diapering, and toileting.
• Engaging with children in educational and play activities.
• Encouraging social interaction and positive behavior.
• Supporting the emotional, social, and cognitive development of children.
• Helping children develop language, motor, and social skills.
• Providing individualized attention and support to children as needed. Customer Service Associate
DSW Designer Shoe Warehouse
August 2019 to Present
Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products. Responded to customer calls and emails to answer questions about products and services. Developed and actualized customer service initiatives to decrease wait times. Offered advice and assistance to customers, paying attention to special needs or wants. Utilized internal software and tools to meet customer needs and resolved issues promptly. Cashier/Customer Service
Healthy Planet
April 2022 to November 2023
Greeted customers entering store and responded promptly to customer needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Worked closely with shift manager to solve problems and handle customer concerns. Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items, and join reward programs. Welcomed customers and helped determine their needs. Answered questions about store policies and addressed customer concerns. Pharmacy Assistant
Pharmasave Dundas Center-Whitby, WV
September 2022 to December 2022
Greeted customers and responded to questions with friendly, knowledgeable assistance. Answered telephones and provided information about order status, store hours and pharmacy procedures.
Merchandised over-the-counter goods and rotated stock. Received incoming supplies and stocked in correct locations. Counted and labeled prescriptions with correct item and quantity. Receptionist
Clover medical clinic
August 2015 to July 2016
Answered phone promptly and directed incoming calls to correct offices. Confirmed appointments, communicated with clients, and updated client records. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed multiple tasks and met time-sensitive deadlines. Resolved customer problems and complaints.
Answered central telephone system and directed calls accordingly. Kept reception area clean and neat to give visitors positive first impression. Skills
• Hard worker Creative
Friendly Time management
Self-motivated Sales
Adaptable Customer Complaint Resolution
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