Human Resources Front Desk
Resume:
Donna Waddell
Gadsden, AL *5904
***********@*****.***
I would like to work for a Company that allows me to grow professionally, that would allow me to work until the time I may retire.
Authorized to work in the US for any employer
Work Experience
HomeBound
My Home - Gadsden, AL
May 2023 to May 2024
After leaving Koch's and UPS, I've been renovating my home. My savings is depleted, and I'm ready for work. I'm excited to hopefully be working with a solid company so that I may plant my roots. Loader/Unloader
UPS Fort Payne - Fort Payne, AL
November 2023 to December 2023
I loaded UPS drivers trucks with packages to be delivered. I also worked in SurePost separating packages to be delivered to USPS. *This was a seasonal position. Human Resources Clerk
Koch Foods - Gadsden, AL
December 2021 to May 2023
I have interviewed applicants, I looked up points for employees also scanned documents and uploaded them to the correct employee file. I helped with filing all records in the personnel department and I got along with everyone whether they are one of our employees, bosses, peers or whomever. Memory Care Resident Assistant
Oak Landing Assisted Living - Attalla, AL
July 2021 to November 2021
I assisted residents with common daily tasks.
Front Desk Representative
Hampton Inn by Hilton West - Gadsden, AL
November 2018 to May 2019
I performed all FDR duties/responsibilities on any shift. I also trained for Breakfast Attendant and Maintenance Aide as needed.
Executive Assistant
Keep Etowah Beautiful, Inc - Gadsden, AL
March 2003 to March 2017
I aided my director in all programs and projects headed by KEB. I updated and created memorandums, project supply lists, project/program binders, Board of Directors biographies just to name a few, along with general office duties.
Education
Associate in Business Administration
Gadsden State Community College - Gadsden, AL
March 1991 to November 1992
Skills
• Front Desk (10+ years)
• Administrative Assistant (10+ years)
• Filing (10+ years)
• Outlook (10+ years)
• Payroll (8 years)
• Scheduling (6 years)
• Receptionist (10+ years)
• Sales (10+ years)
• Accounts Payable (5 years)
• Office Management
• Clerical experience
• Dementia Care
• Microsoft Excel
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Outlook
• Recruiting
• Data entry
• Switchboard
• Proofreading
• Documentation review
• Cash handling
• Data collection
• Retail sales
• Hospitality
• Personal assistant experience
• Accounts receivable
• Office management
• Human resources
• Interviewing
• Computer skills
• Organizational skills
• Microsoft Office
• Customer service
• Typing
• Public relations
• Financial services
• Supervising experience
• Bookkeeping
• Phone etiquette
• Cash register
• Administrative Experience
• Accounting
Assessments
Front desk agent (hotel) — Proficient
September 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Management & leadership skills: Impact & influence — Proficient August 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Proficient
October 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient July 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient August 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Retail customer service — Proficient
June 2023
Responding to customer situations in a retail setting Full results: Proficient
Medical receptionist skills — Proficient
February 2024
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Scheduling — Proficient
February 2024
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Sales skills — Proficient
June 2021
Influencing and negotiating with customers
Full results: Proficient
Protecting patient privacy — Proficient
April 2024
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Bookkeeping — Proficient
October 2021
Calculating and determining the accuracy of financial data Full results: Proficient
Work motivation — Proficient
July 2020
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Proficient
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Recruiting — Proficient
January 2024
Managing the candidate sourcing and selection process Full results: Proficient
Verbal communication — Proficient
November 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Work style: Professionalism — Proficient
October 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Customer service — Proficient
February 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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