OFFICE DEA AND PROGRAM SAGO ASSISTANT
STATEMENT
WORK EXPERIENCE
OFFICE ASSISTANT
• Primary contact for clients, managing inquiries, scheduling consultations, and ensuring smooth communication throughout each project.
• Organized and maintained client files, contracts, and project documentation, ensuring accuracy and easy access for teams.
• Handled petty cash, processed invoices, and managed expenses, while also preparing reports and correspondence using Microsoft Office.
• Scheduled and tracked appointments, coordinated with clients and contractors, and ensured timely follow-ups to maintain timelines.
• Supported the onboarding of new staff by managing documentation, training records, and facilitating their integration into the team.
ADJ Painting
Services
New York, NY
LEAD BARTENDER
• Led a team of bartenders, providing training, clear communication, and daily oversight to ensure smooth operations and consistent service quality.
• Delivered exceptional customer service, effectively managing high-volume periods while maintaining a friendly and professional demeanor.
• First point of contact for inquiries from patrons, addressing questions, resolving concerns, and providing information about menu items, events, and promotions.
• Handled cash transactions, balanced registers, and prepared daily financial reports to ensure accurate accounting.
• Organized and managed special events, promotions, and private parties, coordinating with staff and communicating with customers to ensure successful execution. Puffy’s Tavern and
O’ Hanlons Bar
New York, NY
CROATIAN LANGUAGE TEACHER,
• Taught first-generation students the Croatian language, focusing on both spoken and written communication skills.
• Provided parents with regular feedback on their child’s progress and offered guidance on child psychology to support their development.
• Managed classroom budgets, allocated funds for teaching materials, and ensured cost-effective use of resources for educational activities.
Croatian Heritage
Center
New York, NY
Detail-oriented and organized assistant with over 10 years of experience in administrative support and client relations. Experience in communication, data entry, and scheduling across various fields and international environments. Skilled in handling sensitive information, finances and ensuring accurate documentation. Committed to continuous professional development and delivering exceptional service.
+1-917-***-**** *******@*****.*** Brooklyn, New York, 3/2024 - Present
8/2016 - 1/2022
9/2014 - 5/2016
6/2010 - 6/2012
EXECUTIVE ASSISTANT TO CEO
• Managed and executed meetings and travel plans for the CEO, ensuring seamless scheduling and efficient use of time.
• Coordinated over 20 employee calendars, balancing multiple schedules and ensuring alignment with organizational priorities.
• First point of contact for employees, vendors, and partners, handling inquiries and fostering relationships.
• Oversaw office operations, maintaining a professional atmosphere and ensuring smooth daily functioning
Profectus Group
d.o.o.,
Croatia
EDUCATION
CERTIFIED LIFE COACH INSTITUTE, CA
Master Certified Life Coach, 2021
Certified Life Coach, 2021
UNIVERSITY OF ZADAR, CROATIA
Masters of Education in Philosophy and Sociology
Communication
Data Management
Administrative Support
Customer Service
Billing Systems
Microsoft Office
Team Collaboration
SKILLS