Car Sales Manager
Resume:
CLIFFTON WILLIAMS
RETIRED USMC WING COMMANDER-F-*8 SUPER HORNET
Naples, FL 34110
*************@*****.***
Versatile and experienced sales professional with 25 years of experience in new and pre-owned car sales, finance, and management. Proven track record of consistently meeting and exceeding sales targets, with a focus on customer satisfaction and relationship building. Skilled in leadership, negotiation, and sales support, with expertise in performance management, business development, and strategic planning. Possesses a strong background in finance, including experience with financial report writing and compliance oversight. Certified in new car sales and holds a Master of Aerospace Engineering degree. Willing to relocate to: Naples, FL - Fort Myers, FL Authorized to work in the US for any employer
Work Experience
New Car Sales Consultant
TAMIAMI FORD-Naples, FL
August 2024 to Present
New car sales as well as pre-owned sales of all units we have in our inventory. Also Certified with Ford as a New car Sales Consultant. Maintain high gross on every unit sold Financial Representative/Advisor
BMW of Fort Myers-Fort Myers, FL
May 2021 to October 2023
New car sales and Certified pre-owned sales. Average 21 units per month at $7200 per copy front gross on every unit. Also responsible for closing deals on the Sales staff and giving customers Finance options between Leasing vs a retail purchase giving them the benefits of both to help close more deals New Car Sales Manager
Auto Nation Toyota-Atlanta, GA
June 2016 to May 2020
Responsible for closing all new car deals and maintaining training, staffing, and hiring of all sales personnel. Also did all dealer trades for the dealership and new car advertisements for the dealership. Helped to maintain high CSI rating thru the constant trading and development of all Sales personnel. Average high gross of $5600 per copy on every deal. New Car Sales Manager
Peachtree Ford-Atlanta, GA
June 2014 to June 2016
New Car Sales mananger responsible for closing all deals in the New car department and training all sales personnel in closing skills. Responsible for and maintaining all Customer sales follow up. Helped the dealership maintain a 94% CSI rating for over a 2 year period and responsible for all dealer trades to other dealerships. Maintain an average of 175 to 225 new car sales per month at Peachtree Ford in Atlanta,GA Pre-Owned Sales Manager
Toyota Mall of Georgia-Buford, GA
June 2012 to June 2014
Closed all deals in pre-owned sales. Responsible for the trading of all sales personnel and keeping the inventory up to date. Also responsible for the purchase of all pre-owned units via KBB and the auction. Closed all deals in our dept and held 5500 per copy front gross on every deal we penciled. FInance Director
Global Imports BMW-Atlanta, GA
April 2001 to June 2012
Oversaw daily operations and directed dealership sales activities to promote customer satisfaction, drive business growth, and ensure continual inventory turnover. Hired, motivated, and developed a high- performing team of Sales Representatives. Supported sales representatives in forging strong, long-term customer relationships. Delivered ongoing training and development activities to ensure customer needs were met at the highest level. Conducted individualized training and provided feedback to strengthen the skills and knowledge of employees. Promptly responded to customer concerns to minimize dissatisfaction.
Defined and monitored the achievement of benchmarks and sales targets. Gathered, compiled, and analyzed data to order new inventory, capitalize on trends, and develop actionable plans to improve sales performance. Monitored inventory for shortages and excess to maintain updated listings to support sales staff. Remained apprised of competitor pricing and local trends to develop marketing, advertising, and promotional campaigns.
Applied knowledge of the automotive industry to appraise trade-ins. Oversaw the negotiation process to ensure mutually-beneficial transactions. Designed and implemented standard procedures to ensure all sales are referred to the Finance Department. Contributed a value-added perspective to sell vehicle financing and leasing options. Thoroughly explained extended warranties, service procedures, and policy information. Continuously researched new lenders and secured competitive rates and financing programs. Accurately processed finance and leasing contracts in internal database. Finance Manager
Sutherlin Nissan-Lithia Springs, GA
April 1995 to April 2001
Utilized a personable approach, attention to detail, and exceptional interpersonal skills to cultivate relationships with customers. Responsible for getting deals finance with all of the banks we used at Nissan. Also sold after market products like tire and wheel warranties,extended warranties, and wrap around warranties. Average $5500.00 per copy on every deal for over 9 years in a row with a 78% penetration. Also responsible for closing deals giving customers benefits for Leasing vs purchase deals and would explain all the benefits according to their needs.
• Key Achievement: Certified in new car sales. Established a reputation for post-sales support, resulted in customer loyalty and retention.
• Top Performer: Successfully sold up to 17 units monthly. Top Gun Instructor and F-18 Squadron Commander
U.S.M.C-San Diego, CA
1979 to March 1995
Gathered information to create reports on equipment status, incidents, personnel readiness, and intelligence. Compiled information to support executive decisions and design defense capabilities. Facilitated high-impact training to improve the defense capabilities, strategic planning, knowledge, and technical acumen of 3,000 multinational partners and contractors.
• Key Achievement: Skillfully maintained zero loss over 15 years of flight training. Completed six tours of duty in the Persian Gulf protecting Israel from the No-Fly Zone and providing air support for wounded Marines, Army Rangers, and Navy Seals trapped by the Taliban in hostile environments. Education
Master of Aerospace Engineering in Aerospace Engineering UNIV OF SOUTHERN CALIF. - Los Angeles, CA
July 1979 to May 1980
Bachelor of Aerospace Engineering in Aerospace Engineering University of Southern California - Los Angeles, CA January 1976 to June 1979
Flight School - Pensacola, FL
Skills
• Sales Management (10+ years)
• Account Management
• Operations Management
• Marketing Management
• Financial Management (10+ years)
• Revenue & Profit Growth
• Strategic Planning & Forecasting (10+ years)
• Inventory Management (10+ years)
• Project Management
• Training & Development (10+ years)
• Data Analysis & Reporting
• Compliance Oversight
• Relationship Building (10+ years)
• Complex Issue Resolution (10+ years)
• Sales Inventory Operations Planning (SIOP) (10+ years)
• retired F-18 WING COMMANDER 25YEARS COLONEL (10+ years)
• Intelligence Experience (10+ years)
• Relationship Management (10+ years)
• Sales Support (10+ years)
• Pricing (10+ years)
• MATLAB
• SolidWorks (10+ years)
• Customer Relationship Management (10+ years)
• Product Development
• Business Development (10+ years)
• Process Improvement (10+ years)
• CAD
• AutoCAD (10+ years)
• Business Analysis
• Computer Networking
• CRM Software
• Research & Development
• Supply Chain
• Performance management (10+ years)
• Management (10+ years)
• Spanish
• Salesforce (10+ years)
• Financial Report Writing
• SAP
• Military Experience (10+ years)
• Analysis Skills
• Leadership (10+ years)
• Negotiation
Military Service
Branch: United States Marine Corps
Rank: COLONEL
Certifications and Licenses
Secret Clearance
Top Secret Clearance
TS/SCI
Driver's License
Assessments
Sales skills — Completed
August 2021
Influencing and negotiating with customers
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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