North America Vice President

Mark McMillion

*************@*******.*** 717-***-**** Carlisle, PA www.linkedin.com/in/mark-mcmillion SUMMARY

Seasoned leader with extensive experience and integrity in sales, management, leadership and operations, seeking Director/Vice President role. Excelled as Sr. Manager at Voith U.S. Inc., (Director Level) driving revenue sales and client growth; adept in strategic planning and relationship building. Proven track record in expanding market share, developing key accounts, and leading high-performing teams across North America. Targeting similar remote leadership roles with consideration given to on-site or hybrid relocation based on opportunity. WORK EXPERIENCE

Voith U.S. Inc. Carlisle, PA

Sr. Manager of Sales and Service - North America, Mobility Division - Commercial Vehicles

Sep 2016 - Oct 2024

• Led a team of sales and service professionals to consistently exceed annual revenue targets through effective management and strategic planning.

• Initiated business and relationship development, achieving a record increase in new clients and a 200% growth in customer base over six years.

• Developed strategic sales plans that broadened market share and fortified the customer base in pivotal regions, enhancing overall business reach.

• Enhanced post-sales support services, achieving a notable 95% customer retention rate through focused management and team coordination.

• Negotiated and managed significant customer contracts, fostering long-term partnerships and securing repeat business by understanding and catering to client needs. McMillion & Son's LLC Carlisle, PA

Owner - Seasonal Family Business Dec 2010 - Present

• Oversee all operational aspects of a seasonal family business, ensuring efficient delivery of asphalt maintenance services to clients in Central Pennsylvania.

• Maintain high standards of service quality, resulting in consistent client satisfaction and repeat business. Vermeer Corporation Pella, IA

Sales Manager - Underground Market Segment Oct 2015 - Mar 2016

• Managed an international sales team to meet sales objectives, enhance market share, and establish inventory and training benchmarks, ensuring alignment with company targets.

• Facilitated seamless collaboration between production and dealer network, guaranteeing product availability for on-time delivery and providing robust sales support.

• Developed and implemented an annual marketing plan, created sales and marketing materials, and conducted sales training, which contributed to maintaining a 90% client retention rate in the underground market segment. HammerHead Equipment, Distributed through Ditch Witch Northeast U.S./Canadian Regional Sales Manager Feb 2011 - Oct 2015

• Managed sales and distributor relations, enhanced key account relationships, acquisition of new end users and market penetration across the Northeast US and Canada.

• Supported product line performance, ensuring alignment with revenue growth objectives at Ditch Witch distributor locations.

• Provided leadership in sales strategies and distributor support, contributing to the consistent expansion of the regional customer base.

Spartan Tool, LLC

Jetter Sales Specialist Jan 2010 - Jan 2011

• Identified and secured new business opportunities with municipalities and government agencies, enhancing market penetration in the commercial contracting sector.

• Promoted hydro-jet products across the Northeast US, expanding product reach and adoption. HammerHead Equipment, Distributed through Vermeer

Northeast U.S./Canadian Regional Sales Manager Jul 2007 - Dec 2009

• Cultivated key relationships with Key Accounts such as Miller Pipeline, Henkels & McCoy and developed new business opportunities with Utility companies, enhancing market presence.

• Conducted market analysis to identify trends, competitor activities, and customer needs, informing strategic sales initiatives.

Loadrite Trailers Inc. Fairless Hills, PA

Southern Region Territory Sales Manager Jan 2001 - Jul 2007

• Service Manager 2003-2005

• Inside Sales 2001-2003

• Developed and Managed a comprehensive service department, ensuring high standards of customer satisfaction and retention through effective issue resolution and quality service delivery.

• Executed regional sales strategies, resulting in consistent achievement of sales targets and expansion of motorsports customer base within the assigned territory

Circle M Excavation

VP/Operations/Project Manager Jan 1995 - Dec 2001

• Developed and implemented strategic sales plans, successfully meeting revenue targets in the Northeast U.S. and Canadian markets.

• Cultivated key customer relationships, fostering a network of strategic partnerships to enhance business opportunities.

• Maintained an active engagement with industry stakeholders to ensure alignment with market trends and customer needs.

EDUCATION

Keller Graduate School of Management of DeVry University BS in Management/Marketing, Management/Marketing

Dec 2015

DeVry University

Bachelor of Science, Management

Dec 2005

SKILLS

Sales • Sales Growth • B2b • Adaptability • Critical Thinking • Teamwork • Communication • Relationship Building

• Listening • Management • Marketing • Customer Focus • Team Building

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