Customer Service Inventory Management
Resume:
PROFESSIONAL SUMMARY
Expansive knowledge of trailer parts and repair, effectively sourcing and selling trailer parts. Knowledgeable about all facets of business operations, and building long standing customer and supplier relationships. History of running efficient, profitable sales and service departments. Experienced in customer service, sales, and service industry.
SKILLS
Expansive knowledge of Parts & Service
Inventory Management
Service Scheduling, Parts Sourcing and Acquisition
Providing Excellent Customer Service & Customer Relationship Building
EXPERIENCE
Parts and Service Manager April 2015-August 2023
C & B Quality Trailer Sales- Caldwell, Idaho
Customer Service, Originating Quotes for Services Needed
Sourced, Ordered and Managed Inventory of high-quality replacement parts by researching suppliers and maintaining productive supplier relationships.
Balanced inventory, controlling costs and meeting customer demands.
Managed repair schedule, repair personnel, and insured parts were available to facilitate timely repairs.
Sales Associate April 2008-March 2015
Canyon Truck Upfitters- Caldwell, Idaho
Helped customers navigate their truck equipment needs, completed sales, processed returns.
Sourced a wide range of truck and trailer parts as needed for customers.
Inventory Management and Tracking
Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
Created and built lasting customer relationships and positive experiences by offering personalized sales support.
Customer Service Representative April 2001-March 2007
Redneck Trailer Supplies-Caldwell, Idaho
Sold Trailer Parts, Provided Excellent Customer Service,
Cultivated Customer relationships, handled customers and accounts responding to inquiries and service requests.
EDUCATION
Studied Ag Business at Treasure Valley Community College
REFERENCES
Eric Hamilton 208-***-****
Brian Saunders 208-***-****
Matt Askew 208-***-****
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