Human Resources Resource

Ann Brumback

*** * *** **, *********, IA ***** Phone: 563-***-****

Email: *******@*****.*** https://meritpages.com/annbrumback Summary

• Astute human resources and business professional seeking a position to provide exceptional performance and strong interpersonal skills and judgement where my leadership and organizational skills may be best put to use. Employment History

08/2024-Current

Operations Lead

Aspen Dental, Muscatine, IA

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards

• Executes patient consults to ensure patients understand Doctor prescribed treatment plans

• Resolves patient satisfaction issues

• Partners with the Doctors to optimize the patient schedule and flow

• Supports pilot initiatives

• Ensures the office is OSHA compliant

• Completes administrative and reporting tasks

• Understands the business structure and its role as a support service provider 11/2023 - 03/2024

Human Resources Site Coordinator / Administrator – Company Closed Facility Xerxes by Mattr, Tipton, IA

• Point of contact for employees including pay/benefits

• Tracking, developing, and coordinating learning management system

• Support record keeping for environmental and regulatory requirements

• Completion of ASA, 5's and stop working

• HR Administration projects as assigned by manager

• Verify, approve, and submit payroll

• FMLA, LOA, STD, LTD, Insurance

• All human resource duties to ensure consistency throughout facility

• Investigations and discipline

• Entering new employee and contractor data into SAP for US and international sites

• Separating employee's and contractor's

• Mass uploads into SAP

• Correcting and identifying errors from integrations 08/2022 - 06/2023

Human Resources Generalist (HR Generalist) – Left to Complete Degree DB Schenker, West Branch, IA

• Uses professional concepts and company policies and procedures to resolve human resource issues

• Proctor employee job code testing for union employees

• Correcting and identifying errors from integrations

• Mass uploads into SAP

• Responsible for analyzing, and implementing proactive programs, procedures and plans related to specific area within human resources

• Entering new employee and contractor data into SAP for US and international sites

• Communicate human resource practices to professionals within other functions and to management

• Separating employee's and contractor's

• Updating and Maintaining employee and contractor records

• Provide basic analysis to more senior human resources professionals and recommends solutions

• HR Administration projects as assigned by manager 08/2021 - 05/2022

SCALE ADMINISTRATOR - Mass Lay-off

ALTER TRADING CORPORATION, Davenport, IA

• Contract Pricing

• Completing and paying dealer loads

• Communicating discrepancies to the appropriate yard

• Updating and communicating copper position spreadsheet as contracts are priced and completed

• Updating and communicating internal open order report as order ship and new are taken

• Ordering export and domestic outbound trucks

• Filing and storing of transactions/photos, tracking rejected material, and communicating to the rejector

• Balancing daily convertor numbers and processing yard convertors and prepare for shipment

• Making shipment tags and entering GPS information

• Assisting with inventory and other duties assigned

• Completing inter-yard purchases/sales between ZD and ATP 07/2019 - 03/2021

Sales Coordinator Mass Lay-off due to Covid-19

The Merrill Hotel, Muscatine, IA

• Continuously classified and filed records to keep the system efficient and all information organized. Performs general office duties to support Sales & Marketing team

• Generating reports, preparing proposals, collections details

• Prepare sales-related documents throughout the sales process

• Assist sales team by managing schedules, filing important documents, and communicating relevant information

• Monitor, screen, respond to and distribute incoming communications

• Design, upload, extract and maintain customer databases

• Creation of reader boards and welcoming information for guests

• Knowledge of Sales Force, BOX, Delphi, and CI/TY. Education History

Business Administrative Management

Master's Degree

Southern New Hampshire University, Manchester, NH

3.97 GPA

Criminology

Bachelor's Degree

Southern New Hampshire University, Manchester, NH Suma Cum Laud graduate Top 25 Academic Student

Presidential Designation, National Society of Leadership & Success 4.0 GPA

Science

Associate's degree

Muscatine Community College, Muscatine, IA President's List Liberal Arts

Associate's degree

Muscatine Community College, Muscatine, IA Dean's List Awards:

• 3rd quarter employee of the quarter

• What it takes to get the job done right

• Gold Star Achievement award for EAP and writing procedure and policy. Occupational Licenses, Certificates and Training Additional Information

• Dedicated business professional with experience in managing Human Resources processes and providing exceptional support to employees and management.

• I share my experience in end-to-end recruitment and sourcing, performance management and employee engagement framework, along with interpersonal skills and an ability to work across multiple stakeholders to further the growth of the company.

• I hold a bachelor's degree in criminology from Southern New Hampshire University where I was named a top 25 academic student as well as a lifetime member of the Society of Leadership & Success with Presidential designation.

• I graduated from Suma Cum Laude.

• Recently I completed my graduate degree in Business Administration and management.

• I am an avid community volunteer and have been recognized several times for outstanding achievements.

• My values include honesty, patience, respect, compassion, hard work, loyalty, and positivity. These values allow for truthful and clear relationships with no secrets, no hidden agendas, and secure and stabilized relationships. Striving for success is good, only if it does not harm others. When I undertake a challenge, I strive to get the best result for everyone involved. Respecting others is being conscious of how one's words and actions affect those around you and choosing the best way to move forward. It is looking beyond the surface to determine which endeavors genuinely seek the good of all. Tenacity is accepting every so-called failure and learning from it. It is viewing setbacks with the mindset of growth to find the lesson. Every faltering step can be used in the future as two steps forward. My purpose is to make good things happen for those in the world; people I love, people I work with, people in my community and beyond.

• Making the world a better place comes one person and one action at a time.

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