Business Intelligence Project Management

Nidhi Sharma

https://www.linkedin.com/in/nidhisharmaus/

California, USA (C) +1-669(208)9849

Professional Summary

Experienced Business Intelligence Professional with a proven track record of delivering actionable insights through advanced analytics and data visualization. With over 13 years of industry experience, I have successfully applied my skills across diverse domains, including Sales & revenue, Finance & Healthcare

Core Competencies

1.Data Visualization

2.Cross-Functional Collaboration

3.Data Driven Advanced Analytics

4.Project Management

5.Statistical Methods

Technical Skills

1.Business Intelligence (BI) Tools: Tableau Desktop, Google Looker Studio

2.Data Analytics Tools: Google Analytics, Adobe Analytics

3.Statistical Analysis: IBM SPSS Statistics

4.Cloud Platforms: Google Cloud (GCP), Salesforce

5.Project Management Tools: JIRA, Trello, Asana

Work History

Sr. Manager - Business Intelligence & Marketing Analytics

Resonant Analytics (now part of Nowvertical Group)

Client : Paloalto Networks, CA

July 2022 – Present

●Provided technical leadership and collaborated with stakeholders to develop best in class BI solutions. Worked as a liaison within multiple teams to plan and implement a structured analytics framework focusing on most relevant KPIs

●Developed intuitive Tableau visualizations that empowered business teams with a 30% improvement in data accessibility.

●Managed a team of 8+ Tableau developers to optimize data retrieval processes, resulting in a 40% decrease in turnaround times and improved operational efficiency.

●Streamlined existing Tableau reports, delivering a 20% faster load time and enhancing the overall user experience.

●Upskilled over 50 team members through comprehensive Tableau training, leading to a 50% improvement in team proficiency.

●Implemented a seamless integration between Tableau and Google BigQuery, automating data workflows and reducing manual processing by 35%.

●Improved model interpretability by 30% by collaborating with data scientists to visualize predictive models in Tableau.

●Implemented best practices for data governance,maintained high standards for data quality, and ensured the accuracy and integrity of data used in analysis and reporting

●Enhanced forecast accuracy by 25% through the development and deployment of predictive models using Python and Tableau, directly impacting sales and revenue forecasting.

●Conducted A/B tests and visualized results with Tableau, improving conversion rates by 15%.

Vice President Business Intelligence

Resonant Analytics

Client : Paloalto Networks, CA

May 2021 – July 2022

●Enhanced data insights by 40% through the development of sophisticated Tableau dashboards incorporating machine learning models.

●Led to strategic business decisions and a 25% increase in operational efficiency by analyzing large datasets to identify emerging trends.

●Ensured 98% data accuracy by performing rigorous data cleansing and preprocessing for Tableau reports.

●Reduced decision-making time by 20% by designing and implementing real-time visual analytics solutions.

●Increased insights by 20% by visualizing complex datasets with Tableau, enabling the identification of key sales trends and driving revenue growth.

●Saved 10 hours of manual reporting per week by developing automated reporting solutions in Tableau, freeing up time for sales teams to focus on strategic initiatives.

Business Intelligence Consultant

Cohesity, San Jose, CA

Mar 2021 - May 2021

●Ensured End-to-End Ownership of Product Recommendation Matrix dashboard using Tableau showing product combinations frequently purchased together. Managed from initiation to completion.

●Created project schedule, created task assignments,managed schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies within and across Product Groups.

●Customer Segmentation Dashboard: Created a treemap to visualize customer segments based on purchase behavior, enabling targeted marketing and sales strategies.

ServiceNow, Santa Clara CA

Sr Financial Analyst

Sep 2020 - Feb 2021

●Led a successful cross-functional team to implement a financial forecasting dashboard utilizing Tableau, Python, and SQL Leads Scrum meetings and creates and follows up on meeting minutes/action items.

●Developed and implemented data-driven dashboards to analyze key financial metrics, including revenue growth, CAC, CLTV, profitability, and financial health.

●Created array of visualizations including interactive waterfall charts, scatter plots, and geo maps to provide insights to optimize resource allocation, reduce costs, and improve overall operational efficiency by 10%

●Utilized forecasting techniques to predict future financial performance, such as revenue, expense, profitability, and demand forecasting.

●Developed filters, drill-down levels, links, and calculations to empower stakeholders to analyze renewal rates, headcount trends, and resource allocation.

●Delivered the project within budget and ahead of schedule by effectively managing resources and timelines.

●Provided growth insights using Tableau visualizations, leading to a 10% improvement in marketing strategies.

Biogen MA

Sr. Data Analyst

Apr 2017 - Sep 2020

●Successfully led end-to-end healthcare data analytics projects, from data acquisition and cleaning to exploratory data analysis, statistical modeling, data visualization, and documentation.

●Employed Agile methodologies (ex:Scrum, Kanban) to ensure efficient project execution, flexibility, and continuous improvement.

●Applied statistical techniques (regression, hypothesis testing, time series analysis) to extract meaningful insights from complex healthcare and financial data.

●Utilized data science methodologies to develop predictive models, such as patient risk stratification and demand forecasting.

●Created interactive dashboards and reports using Tableau to effectively communicate complex data to stakeholders

●Utilized advanced analysis actions, calculations, parameters, background images, and maps to create visually stunning and informative dashboards

●Authored comprehensive technical documentation to facilitate knowledge sharing and project maintenance

Tata Consultancy Services

IT Analyst - Multiple client projects

Apr 2009 - Feb 2017

1.GE Oil & Gas

Information Technology Business Analyst

●Provided technical leadership, defined best practices, and ensured adherence to Agile standards for Tableau report development, data blending, data source management.

●Stakeholder Management: Effectively collaborated with business users, ETL developers, project managers, and QA teams to understand requirements, gather feedback, and ensure project success.

●Scrum Team Facilitation: Facilitated Scrum ceremonies (e.g., daily stand-ups, sprint planning, sprint reviews, retrospectives) to drive team productivity and accountability.

●Risk Management: Proactively identified and mitigated risks throughout the project lifecycle, ensuring project success and minimizing disruptions.

●Data Quality Assurance: Implemented quality assurance measures to ensure data accuracy, consistency, and reliability.

●Created clear, concise, and informative documentation for reports, dashboards, and ETL processes, ensuring knowledge transfer and maintainability.

0.Adobe Systems

Tech Lead

●Successfully developed and implemented dashboards to track key performance indicators and drive informed decision-making.

●Led the Adobe internal CRM tool project, delivering 8 consecutive releases with minimal defects and exceeding project goals.

●Coached and mentored team members, fostering a collaborative and efficient work environment.

●Implemented Agile methodologies to streamline workflows and enhance team productivity.

●Leveraged Tableau to create interactive dashboards and reports that effectively communicated complex data.

●Demonstrated ability to analyze data, identify trends, and recommend actionable solutions.

3. A.P. Moller - Mærsk A/S (Mumbai, India)

Technical Team Member

●Worked on complex SQL queries, including joins, subqueries, window functions, and aggregate functions, using Toad to interact with Oracle databases.

●Developed and optimized relational database schemas, ensuring data integrity, consistency, and performance. Managed Oracle database objects (tables, indexes, constraints, etc.) using Toad.

●Implemented efficient ETL (Extract, Transform, Load) processes using SQL and Toad to move data between various systems and Oracle data warehouses.

●Conducted performance tuning and optimization of SQL queries, indexes, and database structures in Oracle using Toad, to improve query execution times and system efficiency.

●Data Analysis and Reporting: Created insightful data reports and dashboards using SQL and Toad, to support decision-making and identify trends within Oracle databases.

Education :

●Batchelor of Engineering : Information Technology

●SVITS, Indore (MP) INDIA

●Shri Vaishnav Institute of Technology and Science

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