Customer Service Production Worker
Resume:
Jessica A. Saari
*** ****** **. ***. *, Faribault, MN, 55021
********@*****.***
Objective: A position that utilizes my Certification for Peer Recovery Support Services Summary of Skills
● Worked with Americorp/ RecoveryCorp to obtain hands on experience. 2023
● Team player, punctual, excellent customer service, able to multitask, professional, patient, empathetic, ethical, passionate, self-motivated, able to work independently, good people person-can adapt to all people types.
Experience:
Americorp/ RecoveryCorp (Community Action Center) Northfield, MN RecoveryCorp Navigator January
2023- July 2023
● Functioned in a community recovery program with similar duties of a CPRSS.
● Assisted with other Community Advocate duties as well, for ex. Housing emergencies, county benefits, other various office processes.
● Managed a caseload of participants in the Peer Recovery Program. Meet with them and maintain contact/ troubleshoot resources, etc. Activities led by the peer participant.
● Followed direction of an LADC and CRPSS, observed their activities and “oriented” Minnesota State Academy for the Blind Faribault, MN Special Education Program Assistant August 2014- August 2020
● Worked one on one with a blind/ multi-challenged student in a kindergarten to age 21 special education setting.
● Followed direction of a teacher and the students individual education plan. Documenting activities at end of the day in the students IEP records. Assessing participation and progress. Assisting them to meet goals. Assist them during class time with all educaitonal activities.
● Assisting them with all activities of daily living and personal cares throughout their school day. Often including toileting, hygiene, personal care, feeding, transport, medication admin. Oversight and etc. in the nursing office. Provide sensory breaks when needed.
● Assist with and handle behaviors and emergency situations that arose at times. Education:
Most recent certificate:
IC/RC CPRSS Rochester, MN
certificate obtained 2023
Next Most recent certificate:
Health Support Specialist 2006 Faribault, MN
Trained Medication Assistant 2001 Faribault, MN
Certified Nursing Assistant 2000 Faribault, MN
EducationBackground:
Argosy University Twin Cities-2014- General education/credits obtained/no degree South Central College- 2001/2013- Gen. Ed. / No degree Faribault High School- 1999 High School Diploma
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