My strength includes team leadership, customer satisfaction, and sales

Location:

Posted:

September 28, 2024

Renton, WA **058 *****-************@*****.***

SUMMARY OF QUALIFICATION

Working customer service and sales for 7 years

Work independently and in team projects

Problem-solving and conflict resolution.

Proficient in Microsoft office.

Computer skills: Microsoft word and excel

EDUCATION

University of Gonder, Ethiopia

BA in Psychology, graduated July 2016

RELATED EXPERIENCE

Adult Family Home Administrator at Palm House LLC

working from June 2024 - present, 25450 111th Ave SE Kent, WA 98030,

Monitor the quality of care provided to the residents

Coordinate with healthcare providers, social workers and other professionals

Sales and Customer Service Manager at Metro Real Estate

April 2021 – January 2024, Addis Ababa, Ethiopia

Led team to improve customer satisfaction.

Developed strategies to increase revenue.

Build strong client relationships.

Sales Supervisor and Transport Supplier at JR Petroleum Company

April 2019 – March 2021, Addis Ababa, Ethiopia

Exceeded sales targets.

Improved delivery efficiency.

Promoted teamwork.

Manager and Customer Service Representative at Suba Lounge and Restaurant

August 2017 – February 2019, Addis Ababa, Ethiopia

Ensured operational consistency and cleanliness.

Resolved customer issues quickly.

Improved service through staff training

Manager and Customer Service Receptionist at Kaldis Coffee

September 2016 – July 2017, Addis Ababa, Ethiopia

Managed front-of-house for customer experience.

Boosted sales and foot traffic.

Enhanced customer experience with teamwork.

Reference:

Selam Mehari 202-***-****