Noel Gilmore
Buffalo, NY *****
**************@*****.***
Hard working driven for success productive and proactive woman looking for consistent employment Work Experience
PCA
Freedom Caregivers-Buffalo, NY
February 2022 to August 2024
• Provided personalized care and assistance to patients in their homes, ensuring their comfort and well- being
• Assisted with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting
• Administered medications according to prescribed schedules and documented patient responses
• Assisted patients with mobility needs including transferring from bed to wheelchair or vice versa
• Implemented safety measures to prevent accidents or injuries for both patients and caregivers
• Maintained a clean and organized environment for patients by performing light housekeeping duties
• Engaged in meaningful conversations with patients to provide emotional support and companionship
• Escorted patients to medical appointments or social outings while ensuring their safety at all times
• Documented patient observations accurately in medical records for reference by other healthcare providers
• Responded promptly to emergency situations by following established protocols and procedures Direct Support Aide
Elderwood-Cheektowaga, NY
March 2021 to August 2022
• Assisted residents with daily living activities, including personal hygiene, meal preparation, medication administration, and transportation
• Promoted a positive and inclusive environment by fostering social interactions among residents and encouraging participation in community activities
• Implemented individualized care plans to meet the unique needs of each resident, ensuring their safety, well-being, and independence
• Documented observations, incidents, and progress notes accurately and timely to maintain accurate records of resident care
• Ensured compliance with all applicable regulations and policies related to the provision of residential services for individuals with disabilities
• Responded promptly to emergencies or crisis situations by following established protocols to ensure the safety of residents
• Advocated for the rights and preferences of individuals served while respecting their dignity, privacy, cultural beliefs, and choices
• Coordinated recreational activities for residents such as outings to parks/museums or organizing game nights
• Maintained cleanliness within the residence through regular housekeeping duties and ensuring a safe environment
• Provided emotional support to residents during difficult times, offering empathy and active listening skills
• Maintained confidentiality of sensitive information pertaining to residents' personal lives, medical conditions, or legal matters
Housekeeper
The Mansion on Delaware Avenue-Buffalo, NY
May 2017 to August 2017
• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
• Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
• Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
• Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
• Maintained inventory of guest amenities such as toiletries, towels, and linens, ensuring an adequate supply at all times
• Assisted guests with special requests or inquiries regarding housekeeping services, providing prompt and courteous assistance
• Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries
Education
Associate's degree in Culinary Arts
The Art Institute of New York City - New York, NY
January 2007 to June 2009
High school diploma
Bronx School For Law Government And Justice - Bronx, NY September 2001 to July 2005
Skills
• Customer service (10+ years)
• Food preparation (10+ years)
• Cashiering (5 years)
• Microsoft Office (10+ years)
• Organizational skills (10+ years)
• Stocking (10+ years)
• Maintenance (10+ years)
• Communication skills (10+ years)
• Cash handling (10+ years)
• Leadership (10+ years)
• Meal Preparation (10+ years)
• Culinary Experience (10+ years)
• Laundry (10+ years)
• Caregiving (10+ years)
• Cooking (10+ years)
• Kitchen Experience (10+ years)