Customer Service Office Manager
Resume:
Tasha Holcombe
Lisman, AL *****
********.*****@*****.***
I’m seeking a full/part time position in the Medical Assisting field. I recently finished training at Platt College in OKC, but was not able to complete extern due to the COVID-19 pandemic. I did, however, complete and passed the National Registered Certified Medical Assistant test. I have some experience in home health, where I received training as a CNA, and front office experience, where I received my certificate in Administrative Assistance at PIMA Medical Institute. I believe that I can be a great asset in this field because of my love for helping others. I am a fast learner and have the ability to adapt to change.
Authorized to work in the US for any employer
Work Experience
Office Manager
Water Management - Lisman, AL
December 2023 to Present
Processing customer payments, answering telephones, preparing for monthly board meetings, cleaning office building, uploading utility readings, bank deposits, PO pick ups, supply ordering, opening and closing business
Office Manager
Clearwater Solutions - Lisman, AL
October 2022 to October 2023
Customer service, answering phone, taking payments, entering data, opening and closing business. Cashier/Customer Service
Walmart Supercenter - Meridian, MS
June 2020 to October 2022
Operating cash register, money handling, customer service CSM Customer Service Manager
Walmart Neighborhood Market - Edmond, OK
August 2019 to May 2020
Managing front end, operating cash registers, money handling, customers service, light stock, and store recovery.
PCA Personal Care Assistant
Comfort Keepers - Oklahoma City, OK
May 2019 to May 2020
I go to clients home to help assist them in their daily activities. I do light cooking, cleaning, make beds, light bathing, remind them to take meds..
Lead Sales Associate/Key Holder
Dollar General - Edmond, OK
February 2019 to August 2019
Assisting other employees, customer service, money handling, register operations, cleaning, stocking, closing/locking store.
Cashier
Target - Oklahoma City, OK
May 2017 to January 2019
Customer service, money handling, exchange/returns, and counting store daily deposit. Assistant Manager/Sales Associate
Family Dollar - York, AL
July 2015 to April 2017
Manage store and employees in absence of supervisor. Customer service, money handling, making deposit, data entry, cleaning, receiving truck on freight day, stocking inventory. Cashier/Customer Service
Cefco - Butler, AL
April 2013 to August 2015
Customer service, money handling, cleaning
Shift Manager
Burger King - Meridian, MS
April 2011 to July 2014
Customer service, money handling, data entry, inventory count, cleaning, cooking. Receiving Clerk
Walmart - Meridian, MS
July 2010 to April 2013
Stocking freight, customer service, cleaning.
Education
Certification in Medical Assistant
Platt College - Oklahoma City, OK
July 2019 to April 2024
High school diploma
Choctaw Co High School - Butter, AL
August 1998 to May 2002
Career college in Property Manager
IAP Career College - United States
Skills
• Customer Service (10+ years)
• Team Member (10+ years)
• Fast Food (10+ years)
• Office Administration
• Medical Terminology
• Vital Signs
• HIPAA
• Assistant Manager Experience
• Medical Office Experience
• Medical Records
• Medical Billing
• Patient Care
• Insurance Verification
• Experience Administering Injections
• EMR Systems
• Phone Etiquette
• Venipuncture
• Computer Skills
• Microsoft Word
• Sales
• English
• Cashiering
• Patient observation
• Communication skills
• Cash handling
• Planograms
• Supervising experience
• Phlebotomy
• Customer service
• Typing
• Medical terminology
• Medical records
• Vital signs
• HIPAA
• Supervising experience
• Cash handling
• Office management
• Shift management
• Store management
• Cash register
• Windows
Certifications and Licenses
NRCMA
Certified Medical Administrative Assistant
April 2023 to April 2024
Medical front Office
Driver's License
December 2019 to December 2023
Certified Medical Assistant
April 2023 to April 2024
CPR Certification
December 2023 to December 2025
Cardiopulmonary resuscitation and Basic life Support certification Certified Property Manager
November 2023 to November 2024
Certified Property Manager
Assessments
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient July 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Front desk agent (hotel) — Proficient
June 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Management & leadership skills: Impact & influence — Completed July 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical receptionist skills — Proficient
July 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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