Service Representative Customer

Shamaria R Muhammad

Chicago, IL *****

***********@*****.***

773-***-****

Self driven customer service representative seeking a full time position to exercise my communication and leadership capabilities.

Work Experience

Package Handler (Seasonal)

Amazon Warehouse - Joliet, IL November 2020 to March 2021

• Receive and store inventory

• Prepare customer orders for shipping

• Load shipment into trucks for delivery

• Troubleshoot o nsite problems

• Ensure product meets quality requirements

Crew Member

McDonald's - Plainfield, IL & Oswego, L June 2019 to February 2023

• Multitasked in a fast-paced environment

• Greeted and served customers

• Answered customer acquisitions

• Maintained a positive attitude and relationship with coworkers

• Accepted and processed cash and credit card payments

• Balanced and processed end of day reports

• Received and routed online orders

• Shared best practices as a Team Lead

• Assisted with schedules

• Ensured team met daily metrics and offered a premier customer experience consistency

Education

High school diploma

Oswego East High School - Oswego, IL March 2017 to June 2020

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