Customer Service Rep

Lauren Sisneros

**** ***** ***** ** **

Albuquerque, New Mexico 87114

************@*****.*** 505-***-****

My Objective:

I am a dedicated and customer-focused individual seeking a customer service position where my communication skills, problem-solving abilities, and friendly attitude can contribute to the overall success of the organization. Personal experience:

- I have provided exceptional customer service over the phone and through email, addressing inquiries, resolving issues, and ensuring customer satisfaction.

- Maintained accurate and detailed customer records and documented all interactions.

- Being able to make a personal yet professional connection with the customer to make them feel more at ease.

Skills:

- Strong verbal and written communication skills

- Proficient in handling customer inquiries and complaints

- Ability to adapt to different personality types and handle stressful situations with professionalism

- Familiarity and proficiency in Microsoft Office applications

- Excellent multitasking and time management abilities Education:

I am currently attending The University of Arizona Global Campus to acquire my Bachelor of Arts degree in Psychology. I graduated high school in 2022 from Connections Academy.

Reference:

Valerie Sisneros

(505) 577 – 5175

I worked as a receptionist/customer service rep for Valeries Cakery. This job required me to answer calls and work with customers to ensure they were satisfied with orders and answer any questions they may have had. I entered order data as well as deal with stressful, multitasking situations. If you have any questions, please reach out. I included my name, number, and email at the top. I get back to emails quickest. Thank you for your time! :)

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