Front Desk Customer Service
Resume:
Laura Martinez
Grand Prairie, TX *****
***************@*****.***
To obtain an front desk position where I can contribute the best knowledge, skills, and efforts for the
growth of the organization.
Authorized to work in the US for any employer
Work Experience
Optometric Tech
Key Whitman - Frisco, TX
Responsibilities
All tech duties
Technician
JAMES A WILLIAMS OD PC - Frisco, TX
April 2011 to April 2013
EYE TECH
•Interacted with PCP and referred Physicians
•Assessed and assisted in minor surgical procedures
•Ordered supplies and maintain sample inventory
•Front Desk. Great Customer Service all Preliminary Test. Trainee in aspect of Contact Lens, Manage in
prospects of opening and closing shifts.
OPTICIAN
TEXAS ECONOMY OPTICAL INC - Carrollton, TX
May 2009 to January 2011
Design, Measure,
> Fit, and Adapt lenses and frames for client by written Optical prescription or specification. Assist with
selecting frames.
>Measure size of eyeglasses and coordinate frames with facial and eye measurements and Optical
prescription.
>Prepare work order for laboratory instructions to grind and mount lenses in frames. Verify exactness
of finished lenses.
>Adjust frame and lens position to fit client.
Technician
MCKINNEY FAMILY - McKinney, TX
September 2008 to February 2009
MCKINNEY, Texas September 2008 - February 2009
•Pretesting, ordering and dispensing contact lenses and returns, dispensed eyeglasses, optometric
map.
•Established high Standards for Optometric professional customer service
•Maintain accurate and organized patient records
•Training in Optometric aspects, Contacts, Framing
OPTICIAN
FRISCO EYE ASSOCIATES - Frisco, TX
October 2007 to August 2008
Frame styling, ordering frames and lenses for patients.
> Insurance verification.
•Pretest patients before Examination
•Sterilized all used and new equipment
•Interacted with PCP and patients in a professional like manner
•Schedule patients and answer multi-line calls
Tech and front desk
CONTACT LENS CENTER - Carrollton, TX
July 2005 to October 2007
TECH/FRONT DESK
•Pretesting, dispensing, and ordering contact lenses. Used visual field testing, Optometric-map.
>Automatic Lensometer.
•Pretest all patients before Examination
•Assessed and assisted in minor surgical procedures
•Maintain accurate and updated patient records in an organized professional manner
•Answered multi-line calls
•Scheduled
RECEPTIONIS/OFFICE ASSISTANT
BUCKNER ANIMAL CLINIC - Dallas, TX
January 2004 to July 2005
Answered multi line phones, greeted clients, balanced cash register, updated client records and
responsible for opening and closing facility.
Additional Information
> Skills
> Email Software (Outlook, Thunderbird, etc)
> Personal Computer
>Computer Skills
>Email Software (Outlook,
>Thunderbird, etc)
Language Skills
Contact this candidate