Medical Assistant Patient Care

MANUELA ETIENE JEAN

*** ******** ****** **. #* Mooresville North Carolina 28115 · 954-***-****

Email · ***************@*****.***

Highly skilled nurse with 15 years' experience in the healthcare industry providing excellent patient care and advocating to improve patient and family education within the healthcare industry. Experience in most EMR software. Register nurse with the ability to oversee CNAs and organize many patient charts

Knowledge to perform and evaluate diagnostic tests. Ability to work directly with patients, families, and doctors. Experience in dressing wounds, administering medication, and aiding doctors in medical procedures and responding to critical situations in a fast-paced environment. Four years' experience in leadership.

EXPERIENCE

04/2010– PRESENT

MEDICAL ASSISTANT, PEDIATRIC ASSOICATES

Interviewed patient, and confirmed purpose of visit. Recorded medical history.

Prepared patients for examination by taking their blood pressure, weight, temperature and reported patient history summary and prepared/cleaned the examination room pre/ post procedures

filed scheduling appointments, on line referrals and confirmed follow-up visits

Medical records, insurance verification, lab request

01/2007-02/2010

Home Visiting Nurse, Rapid Staffing Inc

Keep records of client observations and activities as required. Document information for family assessments and program evaluation. Record information in real time via in-home use of computerized record system.

Provide a health and physical assessment of mother and baby in the home to determine well-being.

Assess family needs in 12 domains of physical and psychosocial well-being, including depression, substance abuse, and domestic violence. Exercise clinical skills in appraising situations and making decisions.

Establish a trusting relationship with families during in-home and/or virtual visits and engage the family to establish a family support plan with goals, objectives, and activities that address family strengths and needs.

Work with team to ensure appropriate referrals and connections to community resources as needed. Work in a team to assist parents in making and attending appointments for doctors, social service agencies, etc. Act as a liaison between families and other community agencies, serving as family advocate as required.

04/2004 – 04/2007

FRONT MANAGER, WALGREENS

Operating cash registers, managing financial transactions, stocking shelves with products

Responding to questions, improving engagement with merchandise

Directing customers to merchandise within the store and answering and addressing all customer questions, complaints and concerns in a quick, efficient and friendly manner

Keeping work area clean

Working collaboratively with team to keep customers satisfied and ready to return.

EDUCATION

2016-2019

ASSOCIATE DEGREE IN NURSING, CARLEEN INSTITUTE OF SOUTH FLORIDA

Register Nurse License

2006-2007

MEDICAL ASSISTANT, SCHOOL OF HEALTH CAREERS

Medical Assistant Certificate

HIV/AIDS Certification

CPR Certification, HIPPA

Domestic Violence Certification

SKILLS

Time Management and organizational Skills

Managerial Skills

Fluent in three languages (English, Haitian creole, French)

Experience in home health care.

Basic computer skills.

Effective communication

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