Customer Service Care Worker
Resume:
Crystal Murphy
Bartender
Riverview, FL *****
********@*****.***
I am highly driven to exceed expectations. I enjoy providing excellent relationships with my guest and provide excellent customer service. I am a very hard worker and I am always willing to keep learning to make myself better.
Willing to relocate to: Tampa, FL - Brandon, FL - Gibsonton, FL Authorized to work in the US for any employer
Work Experience
Youth Care Worker II
Truecore Behavioral Solutions - Tampa, FL
June 2022 to Present
A youth care worker takes care of the youth. We make sure the youth perform their daily activities such as attend classes and go to group. We take the role of detention officers. We also perform security checks when needed.
Mulit sport coordinator
i9 Sports Corporation - Riverview, FL
March 2021 to Present
Coach children from age 3 to 14 on all sports available in the program. Also ref. when needed Bartender
Glory Days Grill - Riverview, FL
February 2020 to June 2022
Attended guest needs, handled cash and credit card transactions, took food and drink orders, prepared drink orders, stocked liquor, did liquor orders, and maintained a clean work area. Bartender/Server
Joes American bar and grill - Fairfield, CT
May 2016 to December 2019
I engage with guest, check identification of the patrons, take and deliver food/drink orders, attend/ prepare drinks for both patrons and service bar, handle payments of any kind, handle take out orders, stock and maintain bar cleanliness, train new employees, open and close bar, placed reservations and emails in pos system, and help whenever i am needed. Server
Cheesescake Factory - Trumbull, CT
June 2018 to August 2018
Operated POS terminals to input orders, split bills and provide payment. Communicated with kitchen staff regarding guest allergies, dietary needs and other special request. Recommended daily specials, wine specials and desserts. Maintained table cleanliness by removing dishes as needed. Handled payment transactions.
Server
Orange Family Diner - Orange, CT
December 2010 to July 2011
Greeted/ seated guest upon arrival
Took and delivered orders in a timely fashion
Provided excellent customer service
Put orders in through a POS system
Provided knowledge to the kitchen staff about guest allergies/concerns about menu Cleaned and sanitized tables after guest are done
Stocked and perform side work at end of shift.
Server/Manager/Bartender
Dutchess Diner - Poughkeepsie, NY
January 2004 to December 2010
Supervised employees, Handled payment transactions, handled customer complaints and provided resolutions, trained new employees, prepared and served alcohol, took and delivered orders in a timely fashion, greeted guest upon arrival and guided them to their seating. Education
None in LPN
Lincoln Tech - Shelton, CT
August 2012 to December 2012
None in Criminal Justice and Psychology
Dutchess Community College - Poughkeepsie, NY
January 2004 to January 2009
High school diploma
Arlington High School - Lagrangeville, NY
September 1998 to June 2002
Associate
Skills
• Scheduling (4 years)
• Bartending (3 years)
• Hostess (10+ years)
• Restaurant Server (3 years)
• Waitress (10+ years)
• Bartender Experience (3 years)
• Serving Experience (10+ years)
• Food Service (10+ years)
• Upselling (10+ years)
• Cashiering (10+ years)
• Cash Handling (10+ years)
• OpenTable (10+ years)
• POS (10+ years)
• Sports Coaching
• Sports coaching
• Customer service
• Supervising experience
• Cash register
• Restaurant experience
• Cash handling
• POS
• Bartending
• Serving
• Childcare
Certifications and Licenses
ServSafe
May 2011 to Present
B.A.R.S Certified
Present
Bartender License
First Aid Certification
CPR Certification
Food Handler Certification
Assessments
Bartending — Proficient
December 2019
Understanding, pouring, and mixing drink orders
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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