Public Relations Talent Management

Shivani Mishra

517-***-**** **************@*****.***

https://www.linkedin.com/in/Shivani-mishra-74b671250/

SKILLS & WORK TRAITS

Software: Adobe Photoshop and Microsoft Office Word, Excel, and PowerPoint

Employee Relations: Working on teams of up to 20 employees and managing leading departments

Employee Onboarding and Training: Ability to develop and implement onboarding programs, train new employees on company policies and procedures, and provide ongoing training and development opportunities

Talent Management: Ability to develop and implement talent management programs including succession planning and career development

Customer Relations: Skilled at building and maintaining clientele and possess good public relations skills

Event Planning: Working with vendors and facilities, preparing budgets and maintaining financial records

Dependability: Dedicated to meeting deadlines and excellent work attendance

EDUCATION

A.B. – Human Resource Management

Lansing Community College, Lansing, Michigan

Master of Business Administration, Specialization: Event Management and Public Relations

Bharathiar University, India

Degree evaluated by ECE-NACES Organization, Equivalent to US Degree

Bachelor of Business Administration

Gujarat University, India

Degree evaluated by ECE-NACES Organization, Equivalent to US Degree

EXPERIENCE

CATA Guides CXR 08/2024 – 09/2024

Providing Information: Assisting MSU Students with schedules, routes, and general transit information.

Customer Service: Addressing any concerns or questions passengers and MSU Students may have.

Assisting with Boarding: Helping MSU Students, especially those with disabilities, with boarding and exiting buses.

Monitoring Passenger Safety: Ensuring that passengers are safe and following transit rules.

Handling Emergencies: Being prepared to respond to any emergencies or unexpected situations that may arise.

Enforcing Rules: Ensuring that all passengers adhere to the transit authority’s rules and regulations.

Records Management Intern- Lansing City Clerk 01/2024 – 05/2024

File document either electronically and/or hard copy based on record management best practices

Answer queries by searching and retrieving files

Perform data entry of critical file information

Create new folders and files, and ensure files are complete

Aid internal and external requests in retrieving information

Student Employee - Medical Locked Storage 01/2023 – 01/2024

Health and Human Services (HHS) Department, Lansing Community College

Filling supply and equipment orders, deliver equipment within the HHS Building, assembling student supply kits

Staffing the HHS building check-in desk

Manage mail and phone calls related to instructor requirements and answering student questions

Event Coordinator & Manager 03/2018 – 07/2022

Payal Caterers & Decorators, Ahmedabad, India

Created and presented event proposals according to client requirements, deadlines, and budgets

Performed various event planning functions, include venue seating, dining, and guest lists

Managed 90 rooms in the Hospitality Department and guest lists ranging from 200-500 guests

Intern 01/2017- 01/2018

Vision Hospitality & Logistics, Ahmedabad, India

Served as a Hospitality Co-Coordinator, working on a team of 20 employees.

Assisted in planning programs, including approving restaurant venues, approving catering menus, managing visitor’s travel and lodging, and coordinating meeting rooms and audiovisual equipment for presentations

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