Home Health Data Entry

Zanita Lewis

***** ********* ****, *******, ***** 77598

346-***-**** (cell)

**************@*****.***

SUMMARY

Seeking to utilize my excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to any organization.

EXPERIENCE

Health Plan One – August 2023- February 2024

Call Representative

Answering in and scheduled outbound calls to members of Aetna within the promised time frame.

Navigating a variety of resources and computer systems to respond to member questions and provide them with the appropriate guidance, resources, and product information.

Helping members prepare for open enrollment.

De-escalating member concerns and handling sensitive conversations with professionalism.

Maintaining detailed, accurate documentation and adhering to strict compliance requirements

Data entry

American Medical Home Health Services -January 2023- March 2023

Home Health Care Provider

I would assess and chart observations of the patient’s condition during my multiple weekly visits.

Complete my evaluation tasks, to include reviewing medication and vital signs.

Provided education to patients and families on proper home health care procedures.

Consulted and coordinated with physicians, physical therapists, occupational therapists, and other individuals in the patients care plan

Guard Texas - May 2021- March 2022

Security Guard

Daily foot patrol around property

Documented and filed all activities for 20+ business.

First responder to onsite emergencies.

Took and stored hourly photos of property.

Observed and reported all criminal incidents.

Wing Quarter - April 2019- March 2022

Manager, Cashier & Cook

Managed a staff of 15-20 crew members, while ensuring adequate schedules for each employee to minimize additional company costs.

Performed quarterly, semi-annual, and annual performance evaluations of employees.

Strong hospitality element, ensuring that the restaurant delivers high quality food, drinks, and good customer service.

Maintained a monthly inventory control system to prevent shrinkage

Some of my responsibilities included marketing, sales, operations, finance and human resources.

Fax, copy, and scanned important documents into database.

EDUCATION

August 2007- June 2011 Jack Yates High School High School Diploma

August 2011- August 2012 Texas Southern University Business Accounting

SKILLS

TWPM 60

Cash management experience

Inventory management

Staff supervision

Microsoft Office (Word, Excel, Power Point)

Outlook

Proper phone etiquette

Certifications

Food Handling License

Manager Certification

Professional References

Latryce Hilson, Deputy, Harris County Sheriff’s Department

Tamia Kelley, Onboarding Specialist, HealthTrust Workforce Solution

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