Customer Service Outside Sales

CP

CHRIS PALMER

***********@*****.*** 815-***-**** Kankakee, IL 60901 WWW: Bold Profile

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Account Management

Sales Forecasting

Customer Service

Territory sales

Inside and outside sales

Sales strategy development

Performance Tracking

Negotiation Tactics

CSL Behring Bradley, IL

Production Operator

01/2023 - Current

Examined final products for conformance with quality and design standards.

Set up and tended equipment with machine operators to complete runs. Troubleshot issues with machines and made repairs. Moved items between machines, conveyors and transport equipment to meet production needs.

Followed detailed instructions for operating complex manufacturing equipment in a safe manner.

Operated heavy machinery such as forklifts, pallet jacks, cranes. to move materials around the facility safely.

Assisted in troubleshooting mechanical problems encountered during production runs.

Monitored and observed production line to watch for pile-ups and jams. Lakeshore Beverage Chicago, IL

Sales Representative

03/2013 - 01/2023

Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Created detailed reports on daily, weekly, and monthly sales activity. Managed inventory levels by ordering sufficient stock for each account. Identified areas of improvement in existing processes and implemented solutions accordingly.

Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Cross-trained in multiple departments for increased versatility. Provided technical support for customers using the company's products or services.

UPS Kankakee, IL

Local Sort Supervisor

02/2008 - 03/2013

Evaluated existing systems and made recommendations for upgrades or modifications where necessary.

Monitored daily productivity of employees to ensure work was completed Summary

Skills

Experience

efficiently and accurately.

Supervised, trained and evaluated staff performance on a regular basis. Resolved employee grievances in a timely manner through effective communication and problem-solving skills.

Provided feedback on areas of improvement in order to increase overall team morale and productivity levels.

Facilitated communication between management and front line workers in order to foster an environment of collaboration and trust. Trained and assisted employees in use of personal protective equipment and communicated safety requirements.

Monitored safety of construction activities, making on-site personnel protection top priority.

Kankakee Community College Kankakee

Some College (No Degree) in Acoounting

Kankakee High School Kankakee, IL

05/2005

Academic All American athletics

National Honors Society

Education and Training

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