Medical Assistant Customer Service
Resume:
Ashley Magsby
Medical Assistant
Contact
Friars Point, MS 38631
************@*****.***
Objective
Professionally trained Certified Medical Assistant with experience using high standards of culturally competent care for a wide variety of patients with diverse needs. Easily adaptable to changing environments and demands. Efficient in tackling administrative and patient- oriented tasks in a fast-paced medical office. Customer service oriented with greeting patients, scheduling appointments, and preparing patient charts. Education
July 2019- April 2020
Delta Technical College
Medical Assistant
January 2016- April 2016
Allied Health Institute
Certificate in Phlebotomy
Key Skills
Marketing
Adaptability
Technical Skills
Critical Thinking/Problem
Solving
Customer Service
Attention to Detail
Organizational Skills
Cash Handling
CPR Certified
Patient Care
Medical Office/Records
REFERENCES
Available Upon Request
Experience
November 2022- Current
Medical Assistant, Medical Analysis LLC
Interviews patients to determine reason for visit and documented concerns. Records patients’ medical history, vital statistics, and test results in patient medical files. Performs routine screening tests such as height and weight measurements and blood pressure. Collects laboratory specimens and performed laboratory testing Phlebotomy/IV administration. Collects and prepares specimens and samples for outside laboratory analysis. Assists physician during immunologic, medical, surgical, and diagnostic procedures. Maintains current knowledge of developments in technical instrumentation.
September 2022- December 2022
Enrollment Specialist, Aon- Remote
Handled questions, issues and provided detailed information on requirements, processes, and policies for enrollment. Collected information and input information for qualified candidates for benefit enrollment. Ensured that applications were completed correctly and that required supporting materials were provided. February 2022- September 2022
Personal Care Attendant, Anointed House Calls LLC-Marks, MS Monitored and assisted residents through individual service plans. Assisted clients with reading and understanding prescription drug information prior to taking prescribed medications.
November 2020- April 2021
Phlebotomist Technician, Path group LLC- Tennessee Collected blood sample from patients. Labeled vials with patient names and dates. Performed covid-19 tests and performed venipunctures and capillary punctures. June 2020- April 2021
Medical Assistant/Phlebotomist, Urgent and Primary Care- Clarksdale, MS Interviewed patients to determine reason for visit and documented concerns. Recorded patients’ medical history, vital statistics, and test results in patient medical files. Performed routine screening tests such as height and weight measurements and blood pressure. Collected laboratory specimens and performed laboratory testing Phlebotomy/IV administration. Collected and prepared specimens and samples for outside laboratory analysis. Assisted physician during immunological, medical, surgical, and diagnostic procedures.
July 2013- April 2020
Cage Cashier, Isle of Capri Casino- Lula, MS
Ensured accurate and secure operations of the cashier operation and coordinated and maintained policy and procedures and regulatory compliance. Audited all cage paperwork to ensure accuracy of data, including proper initialing, necessary signatures and adherence to correct procedures. Assisted guests with cashing checks, processing credit transactions, cash TITO tickets and any other need. Verified identification of customers when needed and authenticity of tickets and requests for payouts. Verified funds that will be distributed to NRT machines. Prepared money and filled NRT machines, filled and processed poker chip request and issue money to employees.
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