David P. Pacia
Seekonk, Massachusetts 02771 **********@*****.***
Profile
Top-producing Sales and Business Management Professional accomplished in driving client engagement to secure profitable new business and deliver impressive bottom-line results. Experienced sales strategist and multiple award recipient skilled in communicating brand value, cultivating solid and sustainable partnerships, providing resource recommendations, and aligning product and service solutions with multi-industry customer needs and business requirements. Success in accelerating sales, competitive advantage, and revenue growth reflects expertise in market intelligence, opportunity analysis, strategic networking, consultative selling, and capture management. Earned reputation for advanced targeting, prospecting, and closing talents, strong customer focus, and career commitment to excellence in service, quality, and sales performance. Credited, in all roles, with creative insight, engaging manner, responsiveness, critical-thinking skills, and professional presence. Areas of proficiency include:
Strategic Account Management Client Proposals and Presentations
Lead Management Optimization Customer-Facing Sales Support
Cold Calling and Prospecting Responsible Selling Practices
Effective Brand Positioning Consistent Profitable Sales Growth
Interface with Key Decision Makers Communication and Collaboration
Meetings, Proposals, and Presentations Solid Business and Financial Acumen
Trade Shows and Promotional Events Rapport and Relationship Building
Sales Tracking and Monitoring Training, Instruction, and Mentorship
Sales Management Tools/Technologies Sound Judgment and Decision Making
Client Confidence, Trust, and Retention Record of Outstanding Follow-Through Career Progression Summary
ConnectPay, Foxboro, MA 2022–2023
Senior Account Executive – Payroll and Tax Filing Services Symphony Payroll Solutions, Natick, MA 2019–2022
Sales Representative – Payroll, HR, and Time Management Systems Heartland Payment Systems, Seekonk, MA 2018–2019
Senior Product Advisor – Payroll Account Sales
SecurityRI, North Providence, RI 2012–2018
Managing Partner / Sales, Marketing, and Management Strategist – Complete Security Solutions Symphony Payroll Solutions, Natick, MA 2009–2012
Sales Representative – Payroll, HR, and Time Management Systems All-Time, Inc., Wrentham, MA 2008–2009
Senior Account Executive (prior to acquisition by ADP) – Payroll, HR, and Time Management Systems Associated Data, Inc. (ADI), East Providence, RI 2003–2008
Senior Sales Representative – Web-Based Time and Attendance and Data Collection Systems Automatic Data Processing, Inc. (ADP), Waltham, MA 2001–2003
Corporate Sales Manager, National Accounts (1000+ employees) – Time and Attendance Systems Associated Data, Inc. (ADI), East Providence, RI 1996–2001
Sales Manager – Time and Attendance and Data Collection Systems Simplex Time Recorder Company, East Providence, RI 1993–1995
Branch Manager / Sales Representative – Time and Attendance Solutions Interboro Systems Corporation, Woburn, MA 1989–1993
Sales Representative – Kronos Timekeeping and Data Collection Systems Education
Bachelor of Science in Business Administration – Bryant University, Smithfield, RI B.S. 1980 PAYROLL, TIME AND ATTENDANCE, TAX FILING, AND HR MANAGEMENT SOFTWARE SOLUTIONS STRATEGIC VALUE SELLING CONSISTENT OVER-QUOTA ACHIEVEMENT PROMINENT ACCOUNT WINS David P. Pacia – Page 2 of 2
Professional Development
Completed the Carew Sales Training Program, as well as various courses and seminars on the following topics: Solution Selling Strategic Selling Lead Generation Prospecting and Closing Strategies Client Relations Tactics for Attaining Sales Goals Sales Leadership
Selected Accomplishments
Notable Achievements in Sales
Instrumental in increasing annual sales from $900K to $4.1 million as Managing Partner / Sales and Site Manager of SecurityRI, a leading provider of security services and solutions ranked by Providence Business News, in 2015, as the 6th Fastest Growing and Innovative Company in Rhode Island. Accelerated growth and profitability through competitive positioning, strategic networking, high-impact client proposals and presentations, relationship selling, and execution of strategic plans that attracted, engaged, and retained customers.
Achieved 125%+ of quota (Symphony Payroll Solutions, 2010), 129% of quota (ADP, 2002), 192% of quota
(ADI, 1999), 117% of quota (Simplex, 1994), 108% of quota (Interboro Systems, 1991), and 125% of quota
(Interboro Systems, 1990), demonstrating longstanding record of success in sales.
As Senior Sales Representative at ADI, led team to collectively attain a 500% increase in direct sales in 1996. Recognition of Sales Contributions
Named only Corporate Sales Manager, among 22 ADP Sales Managers, to receive prestigious President’s Club Award during first year of eligibility.
One of five Sales Representatives, selected from 80 potential candidates, to earn President’s Club Award at Simplex Time Recorder Company in 1994. Markedly increased territory revenue by 440% during first year of STRC employment, rapidly advancing to Branch Manager role with P&L accountability of $1.4 million.
Recognized, in early career, as a talented and high-potential sales professional. Presented with Interboro Systems Corporation President’s Club Award (1990, 1991) and Circle of Excellence Award (1990), acknowledgements of sales accomplishments, consistent over-quota achievement, and success in increasing territory revenue by 272%. Strategic Selling
In current role, Senior Account Executive at ConnectPay, secured profitable new business by selling payroll and tax filing systems to companies based in MA and RI and through successful efforts to connect clients with trusted advisors in accounting, insurance, human resources, and retirement. Built highly effective COI relationships with CPAs and various networking partners to accelerate the referral flow and optimize sources of new business.
Credited, throughout sales career, with expertise in aligning corporate initiatives with target markets, expanding territories, surpassing quotas, leading teams to achieve sustainable sales growth, and driving results through effective brand messaging, competitive positioning, and strategic selling.
Cultivated key client relationships, built a robust pipeline, oversaw value delivery to facilitate business growth, and upheld industry benchmarks and best practices in managing all aspects of the product and service sales cycle. Business Leadership
As former Managing Partner of SecurityRI, provided strategic guidance and direction to reporting staff of managers tasked to oversee 150 employees. Formulated sales and security solutions, implemented strategic initiatives, and ensured that all security deliverables (network security, cyber security, intrusion protection, security guards, surveillance systems) reflected highest level of quality, functionality, reliability, and performance. Capture Management
Devised and executed effective strategy-driven plans to win high-value accounts with prominent companies and organizations (American Red Cross, Blue Cross Blue Shield of Massachusetts, New Balance, Salve Regina University, Textron, Corning, Eastern Bank, Boy Scouts of America, Massachusetts Eye and Ear, National Gold and Chain, Carpionato Group, Okonite, Radius Management Services, Mestek, and Bane Care Management). Training Initiatives
In Branch Manager role at Simplex Time Recorder Company, skillfully delivered training presentations and information sessions to 60+ newly hired Sales Representatives and Managers. Issue Management
History of managing business and sales-related challenges with tact and diplomacy, demonstrating proficiencies in problem identification, assessment, consensus building, and issue resolution. Technology
Well versed in HubSpot, Salesforce, ZOHO, and GoldMine CRM software, in addition to MS Office (Word, Excel, PowerPoint) applications, with aptitude for learning and integrating new systems and technologies.